Senior Assistant Manager / Manager, Emergency Planning

NHG Health; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

NHG Health seeks an experienced manager to develop and oversee emergency preparedness and business continuity plans for the organisation. You will assess risks, design drills, and coordinate hospital-wide resilience initiatives to safeguard patients and staff.

You will partner with all departments to implement robust response frameworks, lead training programs, and monitor compliance, performance metrics, and continuous improvement across operations.

Qualifications

• Recognised degree in any field; Masters in Business or Health Administration considered.
• 4–7 years in healthcare management, with Emergency Planning or business continuity.
• Knowledge of hospital operations and experience leading a team.
• Strong leadership, judgment, and decision-making abilities.
• Excellent written and interpersonal communication.

Responsibilities

• Develop and maintain emergency preparedness and business continuity plans.
• Assess risks and prioritise mitigation strategies.
• Design and conduct staff training and drills for all levels.
• Support Hospital Command Centre operations during incidents.
• Prepare documentation, reports, and metrics on preparedness and continuity.

Skills

Leadership

Decision making

Problem solving

Communication

Interpersonal skills

Team management

Education

Master's in Business / Health Administration

Recognised degree

Job description

This role is responsible for developing, implementing, and overseeing the organisation's emergency preparedness and business continuity plans. This role involves assessing potential risks, preparing for various emergency scenarios, and ensuring the organisation can continue its critical operations during and after a crisis. The manager will work closely with all departments to develop resilient strategies and training programs, aiming to safeguard employees, assets, and the organisation's mission.

MAJOR DUTIES AND RESPONSIBILITIES

(A)SPECIFIC

• 1. Develop and maintain comprehensive emergency preparedness and business continuity plans. Regularly review and update plans to reflect changing risks, business operations, and regulatory requirements.
• 2. Conduct thorough risk assessments to identify vulnerabilities and potential impact on business operations. Prioritise risks and develop mitigation strategies.
• 3. Design and conduct regular training sessions and drills for staff at all levels to ensure they are prepared for emergency situations. Evaluate the effectiveness of these exercises and make necessary adjustments to the plans.
• 4. Support in the establishment and operation of the Hospital Command Centre during incidents, ensuring efficient resource management, response coordination and recovery efforts.
• 5. Prepare and maintain documentation, reports and metrics related to emergency preparedness and business continuity, including incident reports, after action reviews and compliance documentation.
• 1. Manage the budget for emergency preparedness and business continuity, including procurement of necessary supplies, equipment, and services.
• 2. Support in the inventory management of EP logistics such as medical equipment and its consumables, including periodic stock-taking and restocking efforts.
• 1.Be a leader in embracing change.
• 2.Provide support for hospital operational functions, which may include audits, emergency response and events coordination.
• 3. Foster continuous improvement as our way of life by encouraging staff efforts at improving processes to achieve operational excellence.

JOB REQUIREMENTS

(A)EDUCATION, TRAINING AND EXPERIENCE

• ·Recognised degree in any field. Master’s in Business / Health Administration will be well considered.
• ·At least 4-7 years of experience at management level in healthcare, including Emergency Planning, business continuity or related areas.
• ·Knowledge of hospital operations will be preferred.
• ·Experience in managing and motivating a team.
• ·Possess strong leadership qualities, sound judgment and superior decision making and problem solving skills.
• ·Good written, presentation, communication and interpersonal skills.