Senior Assistant Manager / Assistant Manager, HR Technology

SingHealth; Singapore; On-site; SGD 60,000 - 82,000; Full time

Job summary

SingHealth is seeking a capable HRIS Analyst to gather business requirements, lead UAT, and coordinate with vendors to roll out HR technology solutions across Singapore’s public healthcare cluster.

You will validate HRIS change requests, manage authorisation roles, and generate reports to support daily HR operations while building digital capabilities and delivering training for ongoing improvement.

Qualifications

• Bachelor's degree in IT/IS/HR/Eng/Bus/Science.
• At least 2 years of HR experience, preferably with exposure to HRIS.
• Experience with SAP SuccessFactors is an advantage.
• Strong analytical and problem-solving skills with the ability to communicate clearly across technical and non-technical audiences.
• Ability to work both collaboratively within a team and independently when required.

Responsibilities

• Gather business requirements and lead User Acceptance Testing with stakeholders.
• Liaise with vendors and Synapxe to ensure successful system rollouts and timely issue resolution.
• Review HRIS change requests, obtain stakeholder buy-in, and address system problems promptly.
• Attend to staff queries and manage HRIS authorisation roles and reports as required.
• Develop and deliver training sessions, keep eLearning content current, and identify automation opportunities.

Skills

Analytical thinking

Problem solving

Communication

Teamwork

Independent work

Education

Bachelor's degree in IT/IS/HR/Eng/Bus/Science

Tools

SAP SuccessFactors

Job description

Join SingHealth's Strategic HR division and play a meaningful role in shaping how HR technology supports one of Singapore's largest public healthcare clusters. Our HR Technology team drives the digitalisation of HR processes across SingHealth, ensuring that our people systems are effective, user-friendly, and continuously improving to meet the needs of a dynamic healthcare workforce.

What You Will Do

You will gather business requirements, lead User Acceptance Testing, and liaise with vendors and Synapxe to ensure successful system rollouts and timely resolution of issues.

As part of change and problem management, you will review and validate HR Information System (HRIS) change requests, obtain stakeholder buy-in, and work with support partners to address system problems promptly. You will also attend to staff queries, manage HRIS authorisation roles, and generate reports as required to support day-to-day HR operations.

A key part of your role involves building digital capabilities across the HR function. You will develop and deliver training sessions, including the SingHealth HRIS Induction Programme, and keep eLearning content current and relevant. Beyond maintaining existing systems, you will proactively identify opportunities to streamline and automate HR processes, contributing to a better experience for both HR practitioners and the employees they support.

Job Requirements

• Bachelor's degree in Information Technology, Information Systems, Human Resources, Engineering, Business, or Science
• At least 2 years of relevant experience in HR, preferably with exposure to HRIS
• Experience with SAP SuccessFactors will be an advantage
• Strong analytical and problem-solving skills, with the ability to communicate clearly across technical and non-technical audiences
• Ability to work both collaboratively within a team and independently when required