Senior Executive /Assistant Manager, Digital Health Readiness (Contract)

SingHealth; Singapore; Presencial; SGD 52 000 - 76 000; Tempo integral

Resumo da oferta

SingHealth's Digital Health Readiness (DHR) team seeks an Assistant Manager to organise training logistics, materials, and facilities, ensuring sessions run smoothly and safely. You will coordinate trainer rosters, onboarding, and participant registration, while generating attendance and effectiveness reports for stakeholders.

The role requires a Bachelor's degree in a related field, with preference for candidates experienced in LMS platforms and data reporting.

Qualificações

• Bachelor's degree required; fresh grads welcome, or 2+ years in training administration/operations coordination.
• Experience with LMS or training platforms is a plus.
• Proficiency in data reporting using Excel/Tableau/SharePoint is preferred.

Responsabilidades

• Plan and manage training logistics, materials, equipment, catering, and post-session clearance.
• Coordinate trainer scheduling, roster maintenance, and onboarding of new trainers.
• Oversee participant registration, waitlists, attendance tracking, and reporting on training metrics.
• Support stakeholder engagement and create communication materials for updates and progress.

Conhecimentos

Logistics coordination

Event coordination

Training administration

Stakeholder liaison

Documentation and reporting

Formação académica

Bachelor's degree in Business Administration or related

Ferramentas

LMS platforms

Excel

Tableau

SharePoint

RPA scripting

Descrição da oferta de emprego

Join SingHealth's Digital Health Readiness (DHR) team and play a meaningful role in shaping how our workforce embraces digital transformation. The DHR team drives organisational and digital change across clinical, operational, and administrative areas, ensuring that our people are equipped and ready to deliver care in an increasingly digital environment.

What You Will Do

You will plan and manage all logistical requirements for training sessions, covering materials preparation, equipment setup, catering arrangements where applicable, and post-session clearance. Working closely with facilities and support teams, you will ensure training environments are consistently clean, safe, and operationally ready, and you will log, track, and follow through on any IT, audiovisual, connectivity, or software incidents to resolution or escalation. You will also maintain and enforce facility usage policies and standard operating procedures (SOPs) for room setup, health and safety, and equipment use.

On the coordination front, you will manage trainer scheduling by confirming availability, assigning sessions, and communicating requirements clearly. You will maintain an up-to-date trainer roster, handle scheduling conflicts promptly, and support the onboarding of new trainers through facility orientation and systems familiarisation. For training participants, you will oversee the end-to-end registration process, manage waitlists, maintain accurate attendance records, and produce timely reports on attendance, completion rates, and effectiveness metrics for training owners and stakeholders.

You will also support stakeholder engagement by executing coordination activities such as working meetings and feedback sessions, and by creating communication materials including newsletters, intranet content, presentations, and briefing documents that articulate the progress and benefits of digital health enablement initiatives. Additionally, you will support the development of training materials and user guides, assist in identifying training needs based on user profiles and knowledge gaps, and help senior leaders prepare updates for steering committees and senior management.

Job Requirements

• Bachelor's Degree, preferably in Business Administration, Operations Management, Events Management, Human Resource Development, or a related discipline. Fresh graduates are welcome to apply, and candidates with at least 2 years of relevant experience in training administration, operations coordination, or facilities management may be considered for the Assistant Manager role
• Experience in a healthcare or large organisational setting and/or familiarity with learning management systems (LMS) or training administration platforms would be an advantage
• Candidates with experience building databases and creating management reports using tools such as Excel, Tableau, and SharePoint would be preferred
• Prior experience with robotic process automation (RPA) work process designing and scripting would be an added advantage
• Strong organisational, planning, and coordination skills with keen attention to detail
• Good communication and interpersonal skills for effective liaison with trainers, participants, and support teams
• Ability to manage multiple priorities, meet deadlines, and adapt to a dynamic environment