Senior A&H Complex Claims Examiner

American International Group; Singapore; On-site; SGD 70,000 - 110,000; Full time

Benefits offered by this job

Total Rewards Program

Job summary

American International Group (AIG) in Singapore is seeking a Complex Claims Adjuster, A&H, to manage high-value claims with coverage, quantum, and liability assessment. You will liaise with vendors, clients and internal teams to deliver accurate, timely resolutions.

The role emphasizes strong technical claims competence and collaboration in a primarily office-based environment, with a focus on continuous improvement and adherence to global best practices.

Qualifications

• Experience adjudicating A&H claims and fronting mediation.
• Strong policy interpretation and regulatory awareness.
• Clear written and verbal communication skills.
• Ability to manage time and prioritize workload.
• Collaborate with stakeholders to align claims strategy.

Responsibilities

• Manage complex claims inquiries: coverage determination, quantum analysis, liability assessment.
• Oversee vendor and litigation management for complex claims.
• Communicate with internal/external stakeholders as needed.
• Contribute to continuous improvement through QA reviews.
• Develop and maintain best-practice procedures for A&H high-value claims.
• Provide technical advice to Shared Services.
• Perform audits and checks on Third Party Administrators.

Skills

A&H claims adjudication

Mediation

Policy interpretation

Communication skills

Time management

Team collaboration

Claims strategy

Job description

American International Group (AIG) in Singapore is seeking a Complex Claims Adjuster, A&H, to manage high-value claims with coverage, quantum, and liability assessment. You will liaise with vendors, clients and internal teams to deliver accurate, timely resolutions.

The role emphasizes strong technical claims competence and collaboration in a primarily office-based environment, with a focus on continuous improvement and adherence to global best practices.