Security Manager - Hospitality Ops, VIP & Incident Safety

shangri-la group; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Shangri-La Singapore is seeking a proactive Security Manager to support daily security operations and protect guests, colleagues, and property. You will supervise security staff, conduct patrols, and coordinate emergency responses to ensure a safe environment.

Ideal candidates have a Diploma in Security Management, at least five years in security, and strong leadership and communication abilities. Rotating shifts, weekends, and public holidays are required.

Qualifications

• Diploma in Security Management or related field.
• Minimum five years security operations experience.
• Supervisory experience is an advantage.
• Valid security certifications/licenses where applicable.
• Strong leadership and communication skills.

Responsibilities

• Oversee day-to-day security operations alongside the Director of Security.
• Supervise Security Executives and Officers across all shifts.
• Conduct regular patrols and inspections of the premises.
• Respond promptly to emergencies, incidents, accidents, and security breaches.
• Investigate incidents and prepare detailed reports.
• Monitor CCTV, access control, and alarm systems.
• Ensure compliance with security policies and local regulations.
• Coordinate fire safety and emergency response procedures.
• Support training and development for the security team.
• Liaise with internal departments, external vendors, and local authorities when required.
• Maintain accurate records of incidents, lost & found items, and daily occurrences.
• Assist in crowd control and VIP movements during events or high-profile visits.

Skills

Leadership

Communication

Interpersonal Skills

Security Operations

Incident Management

Report Writing

Education

Diploma in Security Management

Tools

Microsoft Office

Job description

Shangri-La Singapore is seeking a proactive Security Manager to support daily security operations and protect guests, colleagues, and property. You will supervise security staff, conduct patrols, and coordinate emergency responses to ensure a safe environment.

Ideal candidates have a Diploma in Security Management, at least five years in security, and strong leadership and communication abilities. Rotating shifts, weekends, and public holidays are required.