Security Manager

FURAMA HOTEL SINGAPORE PTE LTD; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

FURAMA HOTEL SINGAPORE PTE LTD is seeking a Security Manager to lead the hotel’s security operations and protect guests and staff 24/7. You will plan, supervise and review security measures, coordinate with police and authorities, and report on incidents while advising management on risk and fraud mitigation.

The role requires a Diploma and at least five years of security experience in a hotel environment, with a thorough knowledge of security procedures and emergency plans.

Qualifications

• Thorough knowledge of hotel security operations.
• Diploma graduate
• Min 5 years of experience in security.

Responsibilities

• Provide and maintain effective security measures for guests and staff.
• Supervise security staff on a 24-hour basis.
• Survey and review security measures and crime trends.
• Advise management on handling unusual events and fraud.
• Liaise with police and local authorities.
• Investigate losses, thefts and accidents and report findings.
• Represent hotel in court proceedings related to security matters.
• Chair and coordinate Fire Safety Committee activities.
• Ensure familiarity with Emergency Procedures and SOPs.
• Perform other duties as directed by General Manager.

Skills

Hotel security knowledge

Security management

Education

Diploma

Job description

JOB DESCRIPTION

1. Responsible for providing, administering and maintaining adequate and effective security and other measures within the hotel to ensure: (a) maximum protection is given to the hotel\'s guests and staff; (b) properties and interests of the hotel\'s guests and staff are safeguarded against loss, damage or other untoward incidents.
2. Keeps Management informed at all times on matters pertaining to security.
3. Plan, schedule and supervise Security staff in patrol, beat or policing duties on a 24-hour basis within the hotel premises and adjacent areas for: (i) Routine security coverage; (ii) Special security coverage — to temporarily deploy Security staff for in-house and visiting Heads of State and Dignitaries and any special functions organised or hosted by the hotel.
4. Survey and review all security measures, procedures, equipment, method and crime trends from time to time for protective and preventive purposes as well as to maintain efficiency and tight security control.
5. Advise the management on the handling of unusual events and irregular conditions which may affect the hotel and on measures to be taken against frauds, cheating and delinquent cases.
6. Liaise with the police and local authorities to keep abreast with prevailing crime trends affecting hotels and obtaining assistance for order-keeping purposes.
7. Ensure that a thorough and complete investigation and report is made on all losses, thefts and accidents incurred by guests and employees, and advise the Management on measures to be taken against frauds, cheating and delinquent cases.
8. Represent the hotel in court proceedings and inquiries conducted under the law for Singapore in matters relating to the nature of work that he is doing.
9. Handle, investigate and report on: (i) Criminal acts, losses, damages or accidents to lives and properties; (ii) Staff misdemeanors for breaches of the rules, regulations and policies of the hotel; (iii) Complaints.
10. Represent the hotel and attend monthly meetings of the Police/Hotel Security Liaison Committee in discussing common problems and practices.
11. Maintain all equipment and make recommendations for additional equipment when desirable.
12. Function as the Chairman and assume all responsibilities of the Fire Safety Committee and act as the Co-ordinator.
13. Be fully familiar with the Emergency Procedures, Policies and Standard Operating Procedures as established by the hotel.
14. Perform other duties as directed by the General Manager.

Requirements

• Thorough knowledge of the security operation in the hotel.
• Diploma graduate
• Min 5 years of experience