Security Manager

shangri-la group; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Shangri-La Singapore is seeking a proactive Security Manager to support daily security operations and protect guests, colleagues, and property. You will supervise security staff, conduct patrols, and coordinate emergency responses to ensure a safe environment.

Ideal candidates have a Diploma in Security Management, at least five years in security, and strong leadership and communication abilities. Rotating shifts, weekends, and public holidays are required.

Qualifications

• Diploma in Security Management or related field.
• Minimum five years security operations experience.
• Supervisory experience is an advantage.
• Valid security certifications/licenses where applicable.
• Strong leadership and communication skills.

Responsibilities

• Oversee day-to-day security operations alongside the Director of Security.
• Supervise Security Executives and Officers across all shifts.
• Conduct regular patrols and inspections of the premises.
• Respond promptly to emergencies, incidents, accidents, and security breaches.
• Investigate incidents and prepare detailed reports.
• Monitor CCTV, access control, and alarm systems.
• Ensure compliance with security policies and local regulations.
• Coordinate fire safety and emergency response procedures.
• Support training and development for the security team.
• Liaise with internal departments, external vendors, and local authorities when required.
• Maintain accurate records of incidents, lost & found items, and daily occurrences.
• Assist in crowd control and VIP movements during events or high-profile visits.

Skills

Leadership

Communication

Interpersonal Skills

Security Operations

Incident Management

Report Writing

Education

Diploma in Security Management

Tools

Microsoft Office

Job description

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are seeking a proactive and experienced Security Manager to support the daily operations of the Security Department. The role is responsible for maintaining a safe and secure environment for guests, colleagues, visitors, and hotel/property assets through effective supervision, incident management, and compliance with security procedures.

Key Responsibilities

• Assist the Director of Security in overseeing the day-to-day security operations.
• Supervise and guide Security Executives and Officers to ensure smooth operations across all shifts.
• Conduct regular patrols and inspections of the premises.
• Respond promptly to emergencies, incidents, accidents, and security breaches.
• Investigate incidents and prepare detailed reports.
• Monitor CCTV systems, access control systems, and alarm systems.
• Ensure compliance with company security policies, safety standards, and local regulations.
• Coordinate fire safety and emergency response procedures.
• Support training and development for the security team.
• Liaise with internal departments, external vendors, and local authorities when required.
• Maintain accurate records of incidents, lost & found items, and daily occurrences.
• Assist in crowd control and VIP movements during events or high-profile visits.

Requirements

• Diploma in Security Management, Hospitality, or related field preferred.
• Minimum five years of security operations experience, preferably in hospitality or commercial properties.
• Supervisory experience is an advantage.
• Possess valid security-related certifications/licenses where applicable.
• Good knowledge of emergency response procedures and investigation techniques.
• Strong leadership, communication, and interpersonal skills.
• Able to work rotating shifts, weekends, and public holidays.
• Proficient in Microsoft Office applications and report writing.

Preferred Attributes

• Calm and decisive under pressure.
• Strong sense of integrity and professionalism.
• Customer service oriented with attention to detail.
• Team player with good problem-solving skills.

Find your Shangri-La at Shangri-La.