Security Manager

Shangri-La-Hotels; Singapore; On-site; SGD 90,000 - 140,000; Full time

Job summary

Shangri-La Singapore is seeking a proactive and experienced Security Manager to oversee daily security operations, maintain a safe environment for guests, colleagues, and assets, and ensure compliance with security procedures across the property.

The role requires a Diploma in Security Management or related field, at least five years in security operations (preferably in hospitality), supervisory capability, shift flexibility including weekends and public holidays, and proficiency with CCTV,

Qualifications

• Diploma in Security Management, Hospitality, or related field preferred.
• Minimum five years of security operations experience, preferably in hospitality or commercial properties.
• Supervisory experience is an advantage.
• Possess valid security-related certifications/licenses where applicable.
• Good knowledge of emergency response procedures and investigation techniques.

Responsibilities

• Assist the Director of Security in overseeing the day-to-day security operations.
• Supervise and guide Security Executives and Officers to ensure smooth operations across all shifts.
• Conduct regular patrols and inspections of the premises.
• Respond promptly to emergencies, incidents, accidents, and security breaches.
• Investigate incidents and prepare detailed reports.
• Monitor CCTV systems, access control systems, and alarm systems.
• Ensure compliance with company security policies, safety standards, and local regulations.
• Coordinate fire safety and emergency response procedures.
• Support training and development for the security team.
• Liaise with internal departments, external vendors, and local authorities when required.
• Maintain accurate records of incidents, lost & found items, and daily occurrences.
• Assist in crowd control and VIP movements during events or high-profile visits.

Skills

Leadership

Communication

Interpersonal skills

Team supervision

Education

Diploma in Security Management

Hospitality or related field

Tools

CCTV systems

Access control systems

Alarm systems

Microsoft Office

Job description

Career Opportunities: Security Manager (176088)

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure.It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are seeking a proactive and experiencedSecurity Manager to support the daily operations of the Security Department. The role is responsible for maintaining a safe and secure environment for guests, colleagues, visitors, and hotel/property assets through effective supervision, incident management, and compliance with security procedures.

Key Responsibilities

• Assist the Director of Security in overseeing the day-to-day security operations.


• Supervise and guide Security Executives and Officers to ensure smooth operations across all shifts.


• Conduct regular patrols and inspections of the premises.


• Respond promptly to emergencies, incidents, accidents, and security breaches.


• Investigate incidents and prepare detailed reports.


• Monitor CCTV systems, access control systems, and alarm systems.


• Ensure compliance with company security policies, safety standards, and local regulations.


• Coordinate fire safety and emergency response procedures.


• Support training and development for the security team.


• Liaise with internal departments, external vendors, and local authorities when required.


• Maintain accurate records of incidents, lost & found items, and daily occurrences.


• Assist in crowd control and VIP movements during events or high-profile visits.

Requirements

• Diploma in Security Management, Hospitality, or related field preferred.


• Minimum five years of security operations experience, preferably in hospitality or commercial properties.


• Supervisory experience is an advantage.


• Possess valid security-related certifications/licenses where applicable.


• Good knowledge of emergency response procedures and investigation techniques.


• Strong leadership, communication, and interpersonal skills.


• Able to work rotating shifts, weekends, and public holidays.


• Proficient in Microsoft Office applications and report writing.

Preferred Attributes

• Calm and decisive under pressure.


• Strong sense of integrity and professionalism.


• Customer service oriented with attention to detail.


• Team player with good problem-solving skills.