Security Account Manager – Client Ops & Solutions

PROSEGUR SINGAPORE PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

Prosegur Singapore is seeking a motivated and detail-oriented Junior Account Manager with a strong background in security operations to join our growing team. The successful candidate will manage manpower deployment across multiple client sites, ensure seamless operational execution, and foster strong client relationships.

This role requires proactive problem-solving and a commitment to upholding Prosegur's high standards of service delivery, while coordinating with HR and Operations to support

Qualifications

• Minimum of 3 years of experience in security operations, account management, or operations.
• Experience in manpower and operations management within the security industry.
• Strong understanding of security protocols, procedures, and best practices.
• Excellent communication, interpersonal, and negotiation skills.
• Demonstrated ability to build and maintain effective client relationships.
• Strong analytical and problem-solving abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team in a fast-paced environment.
• A formal education in a relevant discipline is advantageous.
• Must possess a valid security license (or be eligible to obtain one).

Responsibilities

• Oversee scheduling, deployment, and management of security personnel across client locations.
• Monitor daily activities, identify issues, and implement solutions for smooth operations.
• Build and maintain strong client relationships; communicate updates on service delivery.
• Track and analyze KPIs related to site operations; identify improvement opportunities.
• Assist in incident management and liaise with internal/external parties as required.
• Prepare site performance reports and present findings to senior management.
• Ensure compliance with Prosegur policies and regulatory requirements.
• Collaborate with HR, Operations and other departments to support personnel and client needs.
• Identify opportunities to improve processes and leverage technology to optimise security solutions.

Skills

Manpower management

Operations management

Client relationship management

KPIs & performance tracking

Incident response

Reporting & analytics

Compliance & policies

Team collaboration

Security protocols

Microsoft Office

Education

Bachelor's degree in a related field

Tools

MS Office Suite

Job description

Prosegur Singapore is seeking a motivated and detail-oriented Junior Account Manager with a strong background in security operations to join our growing team. The successful candidate will manage manpower deployment across multiple client sites, ensure seamless operational execution, and foster strong client relationships.

This role requires proactive problem-solving and a commitment to upholding Prosegur's high standards of service delivery, while coordinating with HR and Operations to support