Junior Account Manager (Security)

Prosegur Singapore; Singapore; Vor Ort; SGD 42.000 - 66.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Career advancement

Professional development

Zusammenfassung

Prosegur Singapore is seeking a motivated Junior Account Manager with a strong security operations background to join our growing team. You will oversee manpower deployment across multiple client sites, ensuring seamless operational execution and strong client relations.

This role requires a proactive problem solver who upholds Prosegur's high service standards and collaborates with HR and Operations to continually improve delivery.

Qualifikationen

• Minimum of 3 years in security operations, account management, or operations.
• Proven experience in managing manpower and operations within security.
• Strong communication, interpersonal, and negotiation skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Formal education in a relevant discipline is advantageous.

Aufgaben

• Oversee scheduling, deployment, and management of security personnel across client locations.
• Monitor daily activities at client sites and resolve issues to ensure smooth security operations.
• Build and maintain strong relationships with clients and provide updates on service delivery.
• Track KPIs related to personnel and site operations and identify improvements.
• Assist in incident management and liaise with internal/external stakeholders.
• Prepare regular site performance and client feedback reports for senior management.
• Ensure operations comply with Prosegur policies and regulatory requirements.
• Collaborate with HR, Operations and other departments to support security personnel and client needs.
• Identify opportunities to improve processes and leverage technology to optimize security solutions.

Kenntnisse

Manpower management

Operations oversight

Client relationship management

Performance monitoring

Incident response

Reporting

Compliance & standards

Team collaboration

Continuous improvement

MS Office

Ausbildung

Security license

Tools

MS Office Suite

Jobbeschreibung

Junior Account Manager (Security)

Company: Prosegur Singapore

Location: Singapore

Experience: Minimum 3 years

About Prosegur Singapore:

Prosegur Singapore is a leading provider of integrated security solutions, committed to delivering exceptional service and innovative technology to our clients. We pride ourselves on our professional team and our dedication to maintaining a safe and secure environment for businesses and communities across Singapore. Join our dynamic team and contribute to our continued success.

Job Summary:

Prosegur Singapore is seeking a motivated and detail-oriented Junior Account Manager with a strong background in security operations to join our growing team. The successful candidate will be responsible for managing manpower deployment across multiple client sites, ensuring seamless operational execution, and fostering strong client relationships. This role requires a proactive approach to problem-solving and a commitment to upholding Prosegur's high standards of service delivery.

Key Responsibilities:

• Manpower Management: Oversee the scheduling, deployment, and management of security personnel across various client locations. Ensure adequate staffing levels are maintained to meet operational requirements and contractual obligations.
• Operations Oversight: Act as a key point of contact for operational matters at assigned client sites. Monitor daily activities, identify potential issues, and implement effective solutions to ensure smooth and efficient security operations.
• Client Relationship Management: Build and maintain strong, positive relationships with clients. Regularly communicate with clients to understand their evolving security needs, address concerns, and provide updates on service delivery.
• Performance Monitoring: Track and analyze key performance indicators (KPIs) related to security personnel and site operations. Identify areas for improvement and implement strategies to enhance service quality and efficiency.
• Incident Response: Assist in the management and resolution of security incidents. Liaise with relevant internal departments and external agencies as required.
• Reporting: Prepare regular reports on site performance, manpower utilization, client feedback, and operational challenges. Present findings and recommendations to senior management.
• Compliance and Standards: Ensure all security operations comply with Prosegur's policies, procedures, and relevant regulatory requirements. Uphold the highest standards of professionalism and integrity.
• Team Collaboration: Work closely with HR, Operations, and other internal departments to ensure effective coordination and support for security personnel and client needs.
• Continuous Improvement: Proactively identify opportunities to improve operational processes, enhance service delivery, and leverage technology to optimize security solutions.

Qualifications and Skills:

• Minimum of 3 years of experience in a related field, preferable in security operations, account management, or as an Operations Executive.
• Proven experience in managing manpower and operations, ideally within the security industry.
• Strong understanding of security protocols, procedures, and best practices.
• Excellent communication, interpersonal, and negotiation skills.
• Demonstrated ability to build and maintain effective client relationships.
• Strong analytical and problem-solving abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team in a fast-paced environment.
• A formal education in a relevant discipline is advantageous.
• Must possess a valid security license (or be eligible to obtain one).

Why Join Prosegur Singapore?

• Opportunity to work with a globally recognized security leader.
• Be part of a supportive and professional work environment.
• Opportunities for professional development and career advancement.
• Competitive salary and benefits package.