Section Manager, Lingerie

Marks & Spencer Plc; Singapore; On-site; SGD 68,000 - 97,000; Full time

Benefits offered by this job

Competitive remuneration

5 days' work week

Job summary

Marks & Spencer Plc is seeking a Section Manager to lead the flagship Lingerie department. You will drive sales, manage inventory, and uphold premium service standards across fitting rooms and on the shop floor.

The role requires a commercially driven leader with experience running a lingerie department within a high-volume flagship setting and a track record of data-driven decision making.

Qualifications

• Minimum of 3 years in retail management.
• Experience leading a lingerie department for a direct competitor is mandatory.
• Proven ability to analyze commercial data to drive sales and manage inventory.
• Strong leadership skills and a customer-service focus.

Responsibilities

• Lead the flagship lingerie department to hit aggressive sales targets and profitability.
• Deliver premium customer experience with expert fitting consultations.
• Execute high-impact visual merchandising to showcase key collections.
• Manage stock density, replenishment, and pricing to protect market share.
• Oversee payroll budgets, shrinkage reduction, and seasonal product launches.
• Coach and upskill lingerie advisors through performance management and training.

Skills

Retail management

Leadership

Data analysis

Inventory management

Customer service

Fitting consultations

Job description

The Section Manager is responsible for leading the Lingerie department in our Flagship store to achieve aggressive sales targets, deliver a premium customer experience, and maintain impeccable operational standards. This role requires a commercially driven leader to manage inventory, optimize department profitability, and develop a highly specialized team of lingerie advisors.

What You Will Be Doing

• Drive commercial performance and P&L for the Flagship Lingerie department by identifying market trends and executing targeted promotions.
• Elevate the customer experience through premium fitting consultations and exceptional service standards in the fitting rooms and on the sales floor.
• Execute high impact visual merchandising to showcase key collections and maximize product visibility.
• Optimize stock density, manage replenishment, and analyze competitor pricing to protect and grow our market share.
• Streamline operational efficiency by managing payroll budgets, minimizing shrinkage, and executing seamless seasonal product launches.
• Lead, coach, and upskill a specialized team of lingerie advisors through rigorous performance management and continuous product training.

Ideal Candidate

• Minimum of 3 years in retail management, with mandatory experience leading a lingerie department for a direct competitor.
• Proven track record of analyzing commercial data to drive sales and manage inventory effectively.
• Exceptional leadership skills with the ability to motivate a specialized retail team.
• Strong understanding of premium customer service and personalized fitting consultations.
• Highly adaptable and proactive in a high-volume Flagship environment.

Be part of #OneM&S

We offer attractive remuneration package, includes 5 days’ work commensurate with qualification and experience to the right candidate. Interested parties please.

* Only shortlisted candidates will be notified. All information collected will be kept strictly confidential and for recruitment-related purpose only.