Section Manager

Marks & Spencer Group; Singapore; On-site; SGD 50,000 - 75,000; Full time

Benefits offered by this job

Attractive remuneration package

5-day workweek

Job summary

Marks & Spencer in Singapore is seeking a Section Manager (Fashion / Food) to lead the department to achieve sales targets, deliver outstanding customer service, and maintain high merchandising and operational standards. You will drive stock management, promotions, and visual displays, coach a motivated team, and ensure a welcoming shopping experience in a fast-paced retail environment.

Ideal candidates have at least 4 years of supervisory or management experience in fashion or grocery retail,

Qualifications

• 4+ years of retail supervisory or management experience.
• Strong leadership, coaching, and team management skills.
• Good commercial awareness with the ability to analyze sales and stock data.
• Excellent communication, customer service and interpersonal skills.

Responsibilities

• Drive sales through merchandising, promotions, and identifying commercial opportunities within the department.
• Deliver an exceptional customer experience by providing professional product advice and maintaining well-stocked displays.
• Maintain attractive visual merchandising and collaborate with Visual Merchandising to showcase key lingerie collections and promotions.
• Manage stock availability, replenishment, inventory accuracy, and competitor pricing to maximize sales and profitability.
• Improve operational efficiency by managing staffing, minimizing stock loss, and planning for seasonal launches and promotions.
• Lead, coach, and develop the team through performance management, training, and regular feedback.
• Support overall store operations and ensure departmental expenses remain within budget.

Skills

Leadership

Coaching

Merchandising

Customer service

Communication

Job description

The Section Manager (Fashion / Food) is responsible for leading the department to achieve sales targets, deliver exceptional customer service, and maintain high merchandising and operational standards. The role involves managing inventory, driving commercial performance, ensuring an inviting shopping experience, and developing a motivated team while upholding the brand's service standards.

What You'll Be Doing

• Drive sales through effective merchandising, promotions, and identifying commercial opportunities within the department.
• Deliver an exceptional customer experience by providing professional product advice, maintaining well-stocked displays, and ensuring fitting rooms and service areas operate efficiently.
• Maintain attractive visual merchandising and collaborate with the Visual Merchandising team to showcase key lingerie collections and promotions.
• Manage stock availability, replenishment, inventory accuracy, and competitor pricing to maximize sales and profitability.
• Improve operational efficiency by managing staffing, minimizing stock loss, and planning for seasonal product launches and promotions.
• Lead, coach, and develop the team through performance management, training, and regular feedback.
• Support overall store operations and ensure departmental expenses remain within budget.

Ideal Candidate

• At least 4 years of retail supervisory or management experience, preferably in fashion retail and/or food retail or grocery.
• Strong leadership, coaching, and team management skills.
• Good commercial awareness with the ability to analyze sales and stock data.
• Excellent communication, customer service, and interpersonal skills.
• Passion for fashion and/or food, with the ability to create a welcoming and personalized shopping experience.
• Adaptable, proactive, and able to perform in a fast-paced retail environment.

Be part of #OneTeam

We offer attractive remuneration package, includes 5 days' work commensurate with qualification and experience to the right candidate.

* Only shortlisted candidates will be notified. All information collected will be kept strictly confidential and for recruitment-related purpose only.

Marks & Spencer - an Al-Futtaim Group Company