School ICT & AV Support Lead

Greensafe International Pte Ltd; Singapore; On-site; SGD 27,000 - 45,000; Full time

Job summary

Greensafe International Pte Ltd is seeking an ICT Support professional to assist the HOD/ICT with school-based initiatives and provide technical assistance across ICT and AV resources. You will manage user accounts in Google Workspace, Apple School Manager, and MS 365, troubleshoot devices, and support event AV setup.

The role requires practical IT experience, strong communication, and a constructive team attitude to ensure smooth operation of ICT services across classrooms and events.

Qualifications

• Diploma in IT or equivalent is preferred.
• Good communication skills.
• Team player with a positive attitude.
• At least 2 years' relevant working experience.

Responsibilities

• Support HOD/ICT in managing school-based initiatives.
• Provide ICT technical support and assistance.
• Support, research, and recommend ICT/AV resources for procurement.
• Manage user accounts for administrative portals (Apple School Manager, MDM, Google Workspace, MS 365, Adobe).
• Assist ICT helpdesk with password resets, device loans, troubleshooting, and app installation.
• Diagnose computing and AV device issues.
• Support stock-taking of ICT assets.
• Manage equipment loans and insurance claims during warranty.
• Manage replacement and condemnation of ICT equipment.
• Perform recordings for events, lessons, and competitions.
• Set up/support AV for events, assemblies, and meetings.
• Take charge of video production for school-based initiatives.
• Perform other assigned duties.

Skills

Good communication skills

Team player

Positive attitude

Education

Diploma in IT or equivalent

Job description

Greensafe International Pte Ltd is seeking an ICT Support professional to assist the HOD/ICT with school-based initiatives and provide technical assistance across ICT and AV resources. You will manage user accounts in Google Workspace, Apple School Manager, and MS 365, troubleshoot devices, and support event AV setup.

The role requires practical IT experience, strong communication, and a constructive team attitude to ensure smooth operation of ICT services across classrooms and events.