School ICT & AV Support Specialist

Seacare Manpower Services Pte Ltd; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

Seacare Manpower Services Pte Ltd is seeking an ICT support professional to assist staff and students with technical helpdesk tasks, manage accounts and AV equipment, and support school initiatives. The role requires hands-on troubleshooting, strong communication, and the ability to work within a PDLP-driven environment.

The successful candidate will maintain ICT hardware and software, coordinate AV setups for events, and help with procurement and inventory.

Qualifications

• Diploma in Information Technology or equivalent required.
• At least 2 years of relevant experience in ICT support.
• Experience supporting PDLP in a school environment preferred.
• Proficient with ICT hardware, software and systems.
• Able to troubleshoot computing devices and audiovisual equipment.
• Good knowledge of AV setup, operation and preventive maintenance.
• Strong communication and English language skills; able to interact with staff and students.
• Able to work independently and as part of a team in a fast-paced school setting.

Responsibilities

• Provide ICT technical support to staff and students.
• Support ICT department in school initiatives.
• Manage user accounts and portals (Google Workspace, Microsoft 365, device management).
• Handle ICT helpdesk requests: password resets, device loans, troubleshooting, software installs.
• Diagnose and troubleshoot school computing and audiovisual equipment.
• Assist with procurement, inventory, maintenance and replacement of ICT/AV equipment.
• Manage equipment loans, warranties and insurance matters as needed.
• Set up AV for school events, assemblies and meetings; support event recordings.

Skills

Communication skills

Teamwork

English proficiency

Education

Diploma in Information Technology

Tools

Google Workspace

Microsoft 365

Device management systems

AV equipment

Job description

Seacare Manpower Services Pte Ltd is seeking an ICT support professional to assist staff and students with technical helpdesk tasks, manage accounts and AV equipment, and support school initiatives. The role requires hands-on troubleshooting, strong communication, and the ability to work within a PDLP-driven environment.

The successful candidate will maintain ICT hardware and software, coordinate AV setups for events, and help with procurement and inventory.