School ICT Lead - AV, Helpdesk & Video Production

GREENSAFE INTERNATIONAL PTE. LTD.; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

GREENSAFE INTERNATIONAL PTE. LTD. is seeking an ICT Support role in Singapore to assist the HOD/ICT with school-based initiatives and provide technical support across ICT/AV resources.

You will manage accounts, handle helpdesk requests, diagnose device issues, and support events with AV setups. 2+ years' experience and a Diploma in IT are preferred, with strong communication and teamwork skills.

Qualifications

• Preferably Diploma in IT or equivalent.
• Good communication skills.
• Team player with a positive attitude.
• At least 2 years' relevant working experience.

Responsibilities

• Support HOD/ICT in managing school-based initiatives.
• Provide ICT technical support and assistance.
• Support, research, and recommend ICT/AV resources for procurement.
• Manage user accounts for administrative portals (Apple School Manager, MDM, Google Workspace, MS 365, Adobe).
• Man support ICT helpdesk requests (password resets, device loans, troubleshooting, app installation).
• Diagnose computing and AV device issues.
• Support stock-taking of ICT assets.
• Manage equipment loans and insurance claims during warranty.
• Manage periodic replacement and condemnation of ICT equipment.
• Perform recordings for events, lessons, and competitions.
• Set up/support AV for events, assemblies, and meetings; Take charge of video production for school-based initiatives.
• Perform other assigned duties.

Skills

Good communication skills

Team player

Education

Diploma in IT or equivalent

Job description

GREENSAFE INTERNATIONAL PTE. LTD. is seeking an ICT Support role in Singapore to assist the HOD/ICT with school-based initiatives and provide technical support across ICT/AV resources.

You will manage accounts, handle helpdesk requests, diagnose device issues, and support events with AV setups. 2+ years' experience and a Diploma in IT are preferred, with strong communication and teamwork skills.