School ICT & AV Support Specialist

DYNAMIC SAFETY PTE. LTD.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

DYNAMIC SAFETY PTE. LTD. is seeking an ICT Support professional to assist the school with ICT initiatives, helpdesk duties, AV setup, and user administration. You will work closely with the ICT team to ensure smooth technology operations in daily teaching and events.

The role requires a Diploma in IT, good English and mother tongue language skills, plus hands-on experience with ICT hardware, software and AV systems in a school setting. Join a dynamic team supporting education technology.

Qualifications

• Diploma in Information Technology or equivalent preferred.
• Proficient in spoken and written English and Mother Tongue languages.
• At least 2 years of experience in a similar role.
• Prior experience supporting iPad PDLP in a school environment.
• Good ICT knowledge, including software, hardware and systems.
• Able to set up, operate and maintain Audio/Video systems.
• Good troubleshooting and problem-solving skills.
• Strong communication and teamwork skills.
• Positive attitude, willing to learn and able to work in a fast-paced environment

Responsibilities

• Support the school’s ICT initiatives and work closely with the HOD/ICT.
• Provide ICT technical support and troubleshoot computer and AV equipment.
• Manage ICT helpdesk requests, including password resets, device loans and software installation.
• Manage user accounts and administrative portals, such as Google Workspace, Microsoft 365 and Apple School Manager.
• Assist with the research and procurement of ICT and AV equipment.
• Maintain ICT asset inventory, equipment loans, insurance and replacement records.
• Perform routine maintenance and servicing of ICT and AV equipment.
• Record school events, lessons and competitions.
• Set up and provide AV support for school events, assemblies and meetings.
• Perform other duties as assigned by the school management and ICT team.

Skills

Communication skills

Teamwork

Troubleshooting

Education

Diploma in Information Technology

Job description

DYNAMIC SAFETY PTE. LTD. is seeking an ICT Support professional to assist the school with ICT initiatives, helpdesk duties, AV setup, and user administration. You will work closely with the ICT team to ensure smooth technology operations in daily teaching and events.

The role requires a Diploma in IT, good English and mother tongue language skills, plus hands-on experience with ICT hardware, software and AV systems in a school setting. Join a dynamic team supporting education technology.