School Front Desk & Customer Service Pro

Seacare Manpower Services; Singapore; On-site; SGD 22,000 - 29,000; Full time

Job summary

Seacare Manpower Services is seeking a Receptionist cum Customer Service Agent for Pasir Ris to manage front desk operations in a school environment. You will answer calls, greet visitors, handle mail, schedule room bookings, and maintain databases.

The role requires cordial communication with parents, students and staff, and entails basic first-aid support and administrative tasks. The position is on-site, contract-based from Dec 2025 to Dec 2026, with responsibilities including email

Qualifications

• Minimally N Level with passes in both English and Mathematics.
• Preferably Higher Nitec / Diploma in Business / Management / Hospitality or its equivalent.

Responsibilities

• Answering and patching phone calls at the front counter in school General Office
• Ensuring timely and professional responses to all inquiries
• Manage and route school email timely and accurately
• Attend to walk-in customers (parents, students, teachers and delivery personnel etc)
• Assist in day-to-day operations of general office duties including mailroom support and distribution
• Simple data record of received items, lost & found items, loan of uniform etc
• Filing, laminating of documents, coordinating courier services, and maintaining databases and records
• Ongoing managing, updating, supporting, and maintenance of SAT intranet portal
• Ensure the reception area is clean, tidy, presentable, and stocked with necessary supplies
• Serve as the first and primary point of contact for all visitors to reception
• Help coordinate, schedule, deconflict and manage appointments, calendar, and room scheduling
• Ensure inventory accuracy, serviceability, availability at all times
• Support and handle ad-hoc duties & tasks assigned by School Leaders, Administration Manager, and Operations Manager

Skills

Administrative

Office management

Communications

Computer proficiency

Customer service

Mailroom support

Organizational skills

Time management

Education

N Level

Higher Nitec / Diploma in Business / Management / Hospitality

Job description

Seacare Manpower Services is seeking a Receptionist cum Customer Service Agent for Pasir Ris to manage front desk operations in a school environment. You will answer calls, greet visitors, handle mail, schedule room bookings, and maintain databases.

The role requires cordial communication with parents, students and staff, and entails basic first-aid support and administrative tasks. The position is on-site, contract-based from Dec 2025 to Dec 2026, with responsibilities including email