School Front Desk & Administrative Coordinator

Wide Wings; Singapore; On-site; SGD 28,000 - 40,000; Full time

Job summary

Wide Wings is seeking a frontline customer service professional for a school front desk in Singapore. You will greet parents, visitors, teachers and staff, and coordinate with staff to ensure smooth operations.

The role includes handling goods receipt, managing calls within three rings, issuing stationery, and managing attendance and forms submission. A Diploma or GCE A-Level is preferred, with about three years of school frontline experience.

Qualifications

• Minimum qualification is GCE A-Level or Diploma.
• Preferably 3 years frontline customer service in a school.
• Proficient in Word and Excel.

Responsibilities

• Attend to walk-in customers in a professional, prompt and friendly manner.
• Accept goods for staff and coordinate receipt.
• Handle incoming calls and answer within 3 rings.
• Issue stationery and loan items; guide forms to use.
• Notify General Office for replenishment; administer basic first aid.
• Manage lost and found items, label and organise records.
• Data entry and verification of submission forms (MOE FAS, leave).
• Update latecomers, issue slips, record attendance, and notify OMs for corrective work orders.
• Coordinate Parents-Teachers Meeting appointments; safeguard Ezlink cards/handphones.

Skills

Customer service

Phone etiquette

Data entry

Office software

Education

GCE A-Level certificate or Diploma

Tools

Microsoft Word

Microsoft Excel

Job description

Wide Wings is seeking a frontline customer service professional for a school front desk in Singapore. You will greet parents, visitors, teachers and staff, and coordinate with staff to ensure smooth operations.

The role includes handling goods receipt, managing calls within three rings, issuing stationery, and managing attendance and forms submission. A Diploma or GCE A-Level is preferred, with about three years of school frontline experience.