School Front Desk & Admin Assistant

WIDE WINGS PTE. LTD.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

WIDE WINGS PTE. LTD. invites a diligent Front Desk Officer to support our school community, handling walk-in visitors, coordinating arrivals, and answering calls with professionalism and warmth.

You will manage daily front desk operations to ensure smooth school routine and a welcoming environment. The role requires a minimum qualification of GCE A-Level or Diploma, about three years in a school frontline customer service setting, and proficiency with Microsoft Word and Excel.

Qualifications

• Minimum qualification of either a GCE A-Level certificate or a Diploma or an equivalent qualification.
• Three (3) years of experience in a school frontline customer service role preferred.
• Knowledge of Microsoft Word and Microsoft Excel

Responsibilities

• Attend to walk-in customers professionally and promptly.
• Accept goods on behalf of staff and coordinate receipt.
• Handle incoming calls and answer within 3 rings.
• Issue stationery and loan items; guide forms to users.
• Notify General Office when supplies run low; administer basic first aid and issue leave excites.
• Manage lost and found items; keep records organized and labeled.
• Perform data entry and verify completeness of MOE FAS and leave forms.
• Update latecomer details via Google Form; issue late slips; update attendance; notify OM of Corrective Work Orders.
• Schedule Parents-Teachers Meeting appointments for parents and key personnel.
• Safekeeping of Ezlink cards/handphone for latecomers; assist Discipline Master.
• Ensure proper handling of attendance and student distribution of forms.

Skills

Customer service

Phone etiquette

Teamwork

Multitasking

Attention to detail

Education

GCE A-Level or Diploma

Tools

Microsoft Word

Microsoft Excel

Job description

WIDE WINGS PTE. LTD. invites a diligent Front Desk Officer to support our school community, handling walk-in visitors, coordinating arrivals, and answering calls with professionalism and warmth.

You will manage daily front desk operations to ensure smooth school routine and a welcoming environment. The role requires a minimum qualification of GCE A-Level or Diploma, about three years in a school frontline customer service setting, and proficiency with Microsoft Word and Excel.