Salon Ambassador

SG03 Richemont Luxury (Singapore) Pte Ltd; Singapore; On-site; SGD 40,000 - 65,000; Full time

Job summary

Van Cleef & Arpels Singapore invites talented individuals to join our high jewellery Maison as a Sales Associate. You will deliver exceptional client experiences, manage in-store journeys from welcome to sale and follow-up, and embody the Maison's heritage in every interaction.

We value luxury retail experience, a passion for client services, and the ability to converse with an international clientele. Multilingualism, including English, is preferred, and you thrive in a dynamic, collaborative

Qualifications

• Experience in the luxury retail sector is preferred.
• Strong client service mindset with attention to detail.
• Ability to engage an international clientele and maintain discretion.

Responsibilities

• Deliver an exceptional client experience and seamless in-store journey from welcome to sale and follow-up.
• Drive selling and clienteling activities, including client recruitment and relationship-building.
• Act as an ambassador of the Maison with knowledge of its history, products and brand identity.
• Support events, visual merchandising and boutique presentation in line with Maison standards.
• Ensure smooth daily operations including stock, back-office tools and administrative tasks.
• Maintain Maison policies and product handling standards across activities.

Skills

Luxury retail experience

Client services

Multilingual English

Job description

Who are we? A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.

Are you a good match?

• You have a previous experience in the luxury industry (retail, hospitality).
• You have a strong sense of client services and hospitality.
• You are a dynamic, flexible, communicative, detail oriented and attentive person.
• You are sensitive to Jewelry, to the universe of the House and to artistic craftsmanship.
• You are comfortable in a retail environment in front of an international clientele.
• You are looking for a team adventure focused on the needs and satisfaction of our customers.
• Your master several languages, including English.

What are we expecting from you?

• Delivering an exceptional client experience and seamless in-store journey, from client welcome through to sales and follow-up.
• Drive selling and clienteling activities, including client recruitment, sales processing and developing long-term client relationships.
• Act as an ambassador of the Maison, demonstrating strong knowledge of its history, products and brand identity.
• Support the events, visual merchandising and boutique presentation in line with Maison standards.
• Ensure smooth daily operations, including stock, supplies, back-office tools and administrative tasks.
• Maintain high standards of Maison policies, procedures and product handling across all activities.

More than a role…. We recruit for a career! If you are interested in joining the influential growth of the Maison with care, no compromise, and the drive to succeed then do not hesitate to enter the creative universe of Van Cleef & Arpels. By joining the Maison, you will be part of a nurturing team focused on delivering excellence and development.

In our Group, you can start anywhere and go everywhere. Internal mobility is one of the best growth accelerators to develop within Richemont and our Maisons. We encourage our people to be curious, drive their own career, and dream big.