Luxury Salon Ambassador: Client Experience Leader

SG03 Richemont Luxury (Singapore) Pte Ltd; Singapore; On-site; SGD 40,000 - 65,000; Full time

Job summary

Van Cleef & Arpels Singapore invites talented individuals to join our high jewellery Maison as a Sales Associate. You will deliver exceptional client experiences, manage in-store journeys from welcome to sale and follow-up, and embody the Maison's heritage in every interaction.

We value luxury retail experience, a passion for client services, and the ability to converse with an international clientele. Multilingualism, including English, is preferred, and you thrive in a dynamic, collaborative

Qualifications

• Experience in the luxury retail sector is preferred.
• Strong client service mindset with attention to detail.
• Ability to engage an international clientele and maintain discretion.

Responsibilities

• Deliver an exceptional client experience and seamless in-store journey from welcome to sale and follow-up.
• Drive selling and clienteling activities, including client recruitment and relationship-building.
• Act as an ambassador of the Maison with knowledge of its history, products and brand identity.
• Support events, visual merchandising and boutique presentation in line with Maison standards.
• Ensure smooth daily operations including stock, back-office tools and administrative tasks.
• Maintain Maison policies and product handling standards across activities.

Skills

Luxury retail experience

Client services

Multilingual English

Job description

Van Cleef & Arpels Singapore invites talented individuals to join our high jewellery Maison as a Sales Associate. You will deliver exceptional client experiences, manage in-store journeys from welcome to sale and follow-up, and embody the Maison's heritage in every interaction.

We value luxury retail experience, a passion for client services, and the ability to converse with an international clientele. Multilingualism, including English, is preferred, and you thrive in a dynamic, collaborative