Salesforce & Microsoft 365 Admin — Automation & Security Expert

Dementia Singapore Ltd; Singapore; Presencial; SGD 70.000 - 110.000; Jornada completa

Descripción de la vacante

Dementia Singapore Ltd. is seeking an experienced IT administrator to own the administration, configuration, and improvement of our Salesforce and Microsoft 365 platforms.

You will work with staff across our headquarters and care centres to translate business needs into working solutions, keep systems secure and compliant, and drive adoption and data quality. You will be a hands-on individual contributor responsible for managing users, configuring automation, building reports, and ensuring data

Formación

• At least 3 years of hands-on Salesforce administration experience.
• At least 3 years of hands-on Microsoft 365 administration experience, including Entra ID, Conditional Access, Exchange Online and Intune.
• Salesforce Certified Platform Administrator (currently active).
• Hands-on experience building record-triggered and screen flows in Salesforce Flow.
• Experience gathering requirements from business users and conducting user training.
• Diploma or degree in Information Technology, Computer Science or a related field, or equivalent practical experience.
• Able to manage competing priorities independently and explain technical matters clearly to non-technical staff.

Responsabilidades

• Manage users, profiles, permission sets, sharing rules, MFA, single sign-on and security settings.
• Configure objects, fields, record types, page layouts and Lightning pages.
• Build and maintain automation using Flow, validation rules and approval processes, including migrating remaining Workflow Rules and Process Builder to Flow.
• Build reports and dashboards for management and operational decision-making.
• Maintain data quality through imports, migrations, deduplication and backup.
• Administer Exchange Online, SharePoint Online, OneDrive, Teams and licensing.
• Configure and maintain Microsoft Entra ID, including user lifecycle, groups, MFA and Conditional Access.
• Configure and maintain Microsoft Intune compliance, configuration and app protection policies.
• Configure and maintain Microsoft Defender for Office 365 and Microsoft Purview policies, such as email protection, data loss prevention, sensitivity labels and retention.
• Act as escalation point for Salesforce and Microsoft 365 issues; coordinate developers or vendors for complex customisations and integrations.
• Train users and document configurations, processes and changes.
• Ensure compliance with IT governance and PDPA.

Conocimientos

Salesforce administration

Microsoft 365 administration

User training

Requirements gathering

Security and compliance

Change management

Educación

Diploma or degree in Information Technology or Computer Science

Herramientas

Data Loader

Salesforce Flow

Entra ID

Microsoft Defender for Office 365

Intune

Descripción del empleo

Dementia Singapore Ltd. is seeking an experienced IT administrator to own the administration, configuration, and improvement of our Salesforce and Microsoft 365 platforms.

You will work with staff across our headquarters and care centres to translate business needs into working solutions, keep systems secure and compliant, and drive adoption and data quality. You will be a hands-on individual contributor responsible for managing users, configuring automation, building reports, and ensuring data