Salesforce Business Analyst

Cognizant Technology Solutions; Singapore; On-site; SGD 70,000 - 100,000; Full time

Benefits offered by this job

Collaborative work environment

Innovative career development opportunities

Global community of 300,000 associates

Job summary

A global professional services company in Singapore is seeking a skilled Business Analyst or equivalent with strong Agile experience to analyze client processes and lead scrum teams. The ideal candidate should have a minimum of 5 years' IT experience, with a focus on Salesforce implementation. You will be key in driving smooth deployments and adopting innovative solutions. Join a collaborative environment where your contributions are valued and make a real impact.

Qualifications

• Minimum 5 years' experience required, with IT related tertiary education.
• 3 years' experience in Agile projects as a Business Analyst, Scrum Master, or Product Owner.
• Salesforce Certified Business Analyst preferred.

Responsibilities

• Analyze organizational processes and systems, integrating business model with technology.
• Lead scrum team and manage business requirements.
• Implement Salesforce solutions.

Skills

Business Analysis

Agile Methodology

Salesforce Configuration

Scrum Leadership

Education

IT related tertiary education

Tools

Salesforce

Job description

Responsibilities:

• Analyze an organization and design its processes and systems, assessing the business model and its integration with technology.
• Assess current state, identify customer requirements, and define the future state and/or business solution.
• Research, gather and synthesize information.
• Elicit, scope, and manage business requirements.
• Lead the scrum team, conduct scrum ceremonies.
• Crafting and grooming of user stories, acceptance criteria, managing product backlog.
• Drive smooth deployment, adoption, and operations of the solution.
• Help drive the implementation of Salesforce solutions.
• Work with developers to understand and troubleshoot technical problems, as needed.

Requirements:

• Min 5 years' experience required, IT related tertiary education.
• 3 years' experience as a Business Analyst, Scrum Master, Product Owner or equivalent in Agile projects.
• Good to be Salesforce Certified Business Analyst and have passed/obtained the following Certifications: Salesforce Administrator Exam (CRT101).
• Basic Salesforce configuration experience / have completed.
• Experience in full software / product development life cycles sing Agile Methodology.
• Proven experience working on Salesforce implementations, including configuration, customization, and integration of salesforce with other systems.

The Cognizant community:

We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don't just dream of a better way - we make it happen.
• We take care of our people, clients, company, communities and climate by doing what's right.
• We foster an innovative environment where you can build the career path that's right for you.

About us:

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.