Sales Support Office (7 month Contract)

Fabristeel Private Limited; Singapore; On-site; SGD 33,000 - 50,000; Full time

Job summary

Fabristeel Private Limited is seeking a Sales Support Officer in Singapore to manage front desk duties, support the sales team with administrative tasks, and handle customer enquiries by phone, email, and in person. You will process sales orders, coordinate with internal teams and suppliers, and assist with general operations to help achieve sales targets.

The role requires strong Excel and MS Office skills, proactivity, and the ability to work under pressure to meet deadlines.

Qualifications

• O level or higher with diploma preferred.
• Proactive attitude and ability to meet deadlines.
• Proficient in Excel and Microsoft Office.

Responsibilities

• Handle sales enquiries via phone or email and generate leads.
• Create and amend quotations per salesperson and customer requirements.
• Process sales orders and support the sales team with general operations.
• Monitor goods readiness for orders and expedite with factory/suppliers for delivery schedules.
• Maintain stock levels and request material requisition for purchasers.
• Process proforma invoices and create delivery orders.
• Follow up payments from customers before releasing goods.
• Process delivery orders from Commercial Invoice and forward to finance for billing.
• Coordinate with warehouse/service for customer deliveries, installation, and collection arrangements.
• Update customers on order status and delivery schedules.

Skills

Proactivity

Good attitude

Quick to learn

Computer skills

Keyboard skills

Education

O level

Diploma and above preferred

Tools

Excel

Microsoft Office

Job description

About the role

The Sales Support Officer handles and manages front desk duties, supports the sales team with administrative work, and manages customer enquiries by phone, email, and in person. The role involves processing sales orders, coordinating with internal teams and suppliers, and assisting with general operations to help the sales team reach its objectives.

Key responsibilities

• Handle sales enquiries through phone or email and generate leads
• Create and amend quotations as per salesperson and customer requirements
• Process sales orders and support the sales team with general operations
• Monitor goods readiness for orders and expedite with factory/suppliers for delivery schedules
• Maintain stock levels and request Material Requisition for purchasers
• Process proforma invoices and create delivery orders
• Follow up payments from customers before releasing goods
• Process delivery orders from Commercial Invoice and forward to finance for billing
• Coordinate with warehouse/service for customer deliveries, installation, and collection arrangements
• Update customers on order status and delivery schedules

About you

• At least O level, diploma and above preferred
• Proactivity and good attitude
• Well versed in Excel spreadsheet and Microsoft Office software
• Good administrative skills
• Quick to learn
• Good computer and keyboard skills
• Ability to work under pressure and to deadlines