Job Details
- Contract Duration: 12 months
- Desired Start Date: Before 6 November 2026
- Salary: $3,000–$4,000 per month
- Working Location: Serangoon
Job Summary
We are looking for a detail-oriented Sales Support Executive to provide administrative, operational and coordination support to the sales team. The role involves order processing, customer follow-ups, sales reporting, lead management and event coordination to support sales efficiency and customer satisfaction.
Key Responsibilities
- Support the sales team with quotations, proposals, contracts and documentation.
- Process customer orders and coordinate delivery timelines.
- Maintain and update CRM systems and customer databases.
- Prepare sales reports, dashboards and performance tracking.
- Make calls to generated leads, handle customer enquiries and follow up on requests.
- Assist with tender submissions and sales presentations.
- Provide updates on pricing and product availability.
- Ensure compliance with company policies and sales processes.
- Organise and support internal and external events, webinars and roadshows, including attendee tracking, lead database consolidation and post-event follow-ups.
- Prepare quotations and send them to the respective teams for follow-up.
- Handle first-level replies to the Stack-EZY mailbox and forward potential leads to the relevant team.
Job Requirements
- 1–3 years of experience in sales support, customer service and/or administration.
- Proficient in Microsoft Office, including Excel, PowerPoint and Word.
- Experience with CRM systems such as Salesforce, HubSpot or SAP is an advantage.
- Strong communication and coordination skills.
- Good organisational and multitasking abilities.
- Attention to detail and a problem-solving mindset.
Key Performance Indicators (KPIs)
- Accuracy and timeliness of order processing.
- Sales team satisfaction.
- Customer response time.
- Report accuracy and turnaround time.
We regret to inform that only shortlisted candidates will be notified.