Sales Support Coordinator (1 Year Contract), $3,500

TEMP-TEAM PTE LTD; Singapore; On-site; SGD 37,000 - 39,000; Full time

Job summary

TEMP-TEAM PTE LTD in Singapore is seeking a reliable Order Processing/Customer Service Associate to support sales orders and inquiries. You will coordinate with logistics, handle customer feedback, and maintain accurate order records.

Requirements include a Diploma in Business Administration or related field, at least 2 years of experience, SAP familiarity, and proficient MS Office skills. This is a 1-year contract based in Tampines, Singapore.

Qualifications

• Diploma in Business Administration, Customer Service, or related discipline.
• Minimum 2 years of relevant customer service or order processing experience.
• Able to commit contract for 1 year period.
• Experience using SAP is preferred.

Responsibilities

• Process and generate sales orders accurately.
• Handle customer enquiries and follow up on orders.
• Respond to and resolve customer feedback and issues.
• Coordinate with logistics and third-party providers to ensure timely deliveries.
• Communicate delivery schedules and updates to customers and internal stakeholders.
• Verify certificates of analysis/compliance and apply inspection status.
• Prepare and distribute order acknowledgements and daily reports.
• Maintain customer contact databases and filing systems.
• Perform other administrative and customer service duties as assigned.

Skills

Communication

Coordination

Customer service

Education

Diploma in Business Administration / Customer Service

Tools

SAP

Microsoft Office

Job description

Location: Tampines, Singapore (Industrial area)

Salary: $3,300 - $3,500 per month (depending on experience)

Working Hours: Monday to Friday, 8.00am - 5.00pm

Contract Duration:1 Year Contract (Jan 2027 to Dec 2027)

Responsibilities

• Process and generate sales orders accurately.
• Handle customer enquiries and follow up on orders.
• Respond to and resolve customer feedback and issues.
• Coordinate with logistics and third-party providers to ensure timely deliveries.
• Communicate delivery schedules and updates to customers and internal stakeholders.
• Verify certificates of analysis/compliance and apply inspection status.
• Prepare and distribute order acknowledgements and daily reports.
• Maintain customer contact databases and filing systems.
• Perform other administrative and customer service duties as assigned.

Requirements

• Diploma in Business Administration, Customer Service, or related discipline.
• Minimum 2 years of relevant customer service or order processing experience.
• Able to commit contract for 1 year period.
• Experience using SAP is preferred.
• Proficient in Microsoft Office applications.
• Good communication and coordination skills.