Sales Support Executive (IT industry)

NEXTBEAT SINGAPORE PTE. LTD.; Singapore; On-site; SGD 25,389 - 30,411; Full time

Benefits offered by this job

14 days AL

Medical benefits (including dental and

Performance Bonus

Job summary

Nextbeat Singapore Pte. Ltd. is seeking a Sales Administration  and Quotation Support professional to join our team in Singapore.

The role covers preparing quotations, managing CRM records, coordinating with Sales Managers, Presales, vendors and distributors, and supporting marketing events and documentation. Ideal candidates have a Diploma or Degree in Business Administration, Marketing, Sales or IT, 1–3 years of experience in sales support, and proficiency in Microsoft Office and CRM

Qualifications

• Diploma or Degree in Business Administration, Marketing, Sales or IT.
• Strong attention to detail and accuracy in handling quotations and records.
• Experience using CRM systems and MS Office is preferred.

Responsibilities

• Prepare sales quotations based on information from Sales Managers and Presales.
• Create and maintain customer records in the CRM system; generate reports as needed.
• Coordinate quotation revisions, approvals and follow-ups with internal teams and customers.
• Assist in billing, vendor coordination and event support where required.

Skills

Detail-oriented

Multitasking

Proactive communication

Team coordination

Education

Diploma or Degree in Business Administration, Marketing, Sales or IT

Tools

CRM systems

Microsoft Office

Job description

Monthly Salary: UP to $2500 (Negotiable)

Working Address: Ubi

Working Hours: Monday to Friday. 9AM - 6PM.

Responsibilities and Duties

Sales Administration & Quotation Support

• Prepare sales quotations based on information provided by Sales Managers and Presales.
• Ensure all quotations are accurate, complete and comply with company pricing policies.
• Generate quotation reference numbers and maintain quotation records.
• Coordinate quotation revisions and version control.
• Follow up internally for quotation approvals where applicable.
• Assist in preparing renewal quotations for maintenance contracts and software subscriptions.
• Support tender and proposal documentation when required

CRM Administration

• Create and maintain customer records in the CRM system.
• Ensure CRM data is complete, accurate and up to date.
• Remove duplicate records and maintain data quality.
• Update account ownership and sales activities as instructed by the Sales Team.
• Generate CRM reports for management when required

Sales Coordination

• Coordinate communication between Sales Managers, Presales, Vendors and Distributors.
• Track quotation status and assist in following up pending quotations.
• Monitor quotation validity and remind Sales Managers of expiring quotations.
• Assist in coordinating customer meetings where required.
• Maintain customer documentation and sales files.

Vendor & Distributor Coordination

• Request pricing from vendors and distributors.
• Obtain special pricing approvals.
• Request product availability and lead times.
• Coordinate product registration where applicable.
• Maintain vendor price lists and distributor contact information

Marketing & Event Support

• Coordinate company marketing events, seminars, webinars and workshops.
• Assist in event registration and attendee management.
• Coordinate venue bookings and logistics.
• Prepare marketing materials and event kits
• Liaise with vendors for event sponsorship.
• Assist in post-event follow-up activities.
• Maintain event attendance records in the CRM

Documentation & Record Management

• Maintain quotation archives.
• Maintain customer correspondence records.
• Ensure proper document version control.
• Support ISO or internal documentation requirements where applicable.

Reporting & Administration

• Prepare weekly quotation reports.
• Prepare CRM activity reports.Assist in generating sales pipeline reports.
• Track quotation conversion statistics.
• Support monthly management reporting

General Commercial Support

• Support Sales Managers and Presales with administrative tasks.
• Assist in onboarding new vendors and distributors.
• Coordinate sample requests and demonstration equipment.
• Perform other duties assigned by the Commercial Manager

Qualification and Requirements

• Diploma or Degree in Business Administration, Marketing, Sales or IT
• Basic understanding of the IT, networking, cybersecurity, or technology industry would be an advantage.
• 1–3 years of experience in sales support or sales administration
• Proficient in Microsoft Office (Excel, Word, PowerPoint and Outlook)
• Experience in using CRM systems is preferred
• Strong attention to detail and a high level of accuracy
• Able to manage multiple quotations, requests and deadlines simultaneously.
• Proactive and responsive in supporting Sales Managers and Presales teams.
• Able to coordinate effectively with customers, vendors, distributors and internal departments
• Experience preparing quotations and coordinating vendor or distributor pricing.
• Experience maintaining CRM data and generating basic sales reports
• Ability to work in a fast-paced environment and support multiple Sales Managers and Presales Consultants.

Benefits

• 14 days AL
• Medical benefits (including dental and hospitalisation)
• Performance Bonus

Nextbeat Singapore Pte.Ltd.

EA License Number: 22C1267

EA Personnel: R22110252