Sales Support & Events Coordinator

Wyse Active Pte. Ltd.; Singapore; On-site; SGD 28,000 - 45,000; Full time

Job summary

Wyse Active Pte. Ltd. is seeking a Sales Support Executive to assist the Sales and Marketing team with enquiries, quotations, bookings and event coordination.

The role focuses on accurate data management, timely follow-ups and delivering a positive customer experience. The ideal candidate has a diploma or equivalent in business administration or related field, at least two years in sales administration or event coordination, and strong communication skills.

Qualifications

• Diploma or equivalent in business administration, customer service or related field.
• At least two years of experience in sales administration, customer service, bookings or event coordination.
• Clear communication skills and a customer-focused approach.
• Organised and meticulous, with the ability to manage multiple enquiries and deadlines.
• Proficient in Microsoft Office applications.
• Experience in sports, events, hospitality or another service industry is an advantage.

Responsibilities

• Handle customer enquiries by phone, email and messaging platforms, referring commercial discussions to the Sales team.
• Gather booking and event requirements, check availability, and prepare quotations and confirmations using approved rates and terms.
• Follow up on enquiries and quotations and maintain accurate customer and sales records.
• Coordinate invoicing and payment follow-up with Finance.
• Liaise with Operations to ensure confirmed bookings and events are properly handed over and arranged.
• Update customers and relevant teams on amendments, postponements or cancellations.
• Assist with event administration, including schedules, participant information and customer communications.
• Support campaigns and customer outreach by maintaining contact lists, coordinating approved communications and tracking responses.
• Prepare regular reports on enquiries, quotations, bookings and sales activity.
• Provide on-site sales and marketing support at events when required, including taking photos and videos for marketing use.
• Provide other administrative support to the Sales and Marketing team as required.

Skills

Clear communication

Customer-focused

Organised and meticulous

Education

Diploma or equivalent in business administration, customer service or related field

Tools

Microsoft Office

Job description

Wyse Active Pte. Ltd. is seeking a Sales Support Executive to assist the Sales and Marketing team with enquiries, quotations, bookings and event coordination.

The role focuses on accurate data management, timely follow-ups and delivering a positive customer experience. The ideal candidate has a diploma or equivalent in business administration or related field, at least two years in sales administration or event coordination, and strong communication skills.