Sales Support Engineer: Proposals, CRM & Service

TRACTORS SINGAPORE LIMITED; Singapore; On-site; SGD 40,000 - 72,000; Full time

Job summary

TRACTORS SINGAPORE LIMITED is seeking a service sales support professional based in Singapore to manage contracts, registrations and expiry monitoring. The role involves liaising with managers, service and sales teams, and generating quotations and job summaries for customer requests.

You will also perform site or workshop CTS inspections when required, maintain CRM data, and coordinate with marketing to ensure sales campaigns are aligned with business goals.

Responsibilities

• Process sales contracts, registrations and monitor expiry; generate reports.
• Liaise with department managers, service team and sales personnel.
• Generate proposals, service quotations and job summaries.
• Perform machine CTS inspection on site or in workshop when required.
• Manage service sales tracking lead times and coordinate with service team for timely delivery.
• Maintain accurate customer data in CRM tools and data population.
• Provide product information, explain features, parts information and benefits.
• Configure machine/engine build-up options and create quotes (SOC).
• Coordinate with marketing specialists to align sales with campaigns.

Job description

TRACTORS SINGAPORE LIMITED is seeking a service sales support professional based in Singapore to manage contracts, registrations and expiry monitoring. The role involves liaising with managers, service and sales teams, and generating quotations and job summaries for customer requests.

You will also perform site or workshop CTS inspections when required, maintain CRM data, and coordinate with marketing to ensure sales campaigns are aligned with business goals.