Sales Support & Customer Success Executive

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 30,000 - 36,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd invites applications for a Sales Support and Administrative role based in the West region of Singapore. The position covers quotations, order processing, reporting, and contract documentation in a dynamic environment.

You will build relationships with customers, support the sales team, and help manage documentation and service agreements. Strong MS Office skills and a Diploma are required, with 1–2 years in similar roles.

Qualifications

• Diploma in Business Studies, Office Administration, or related discipline.
• Minimum 1–2 years of experience in sales support, sales administration, or customer service.
• Experience in industrial products, building industry, or service-related industry will be an advantage.
• Proficient in Microsoft Office applications.

Responsibilities

• Prepare quotations, follow upon customer confirmation, and process sales orders.
• Coordinate work orders with relevant departments and maintain proper sales documentation.
• Prepare sales performance reports and monthly quotation summary reports.
• Prepare service agreements and support contract-related documentation.
• Handle vendor approval forms and customer digital portal setup when required.
• Maintain proper filing and document records.
• Build and maintain good relationships with assigned customers.
• Follow up with customers to gather feedback and provide service support.
• Support customer visits and participate in customer engagement activities.
• Assist in maintenance contract follow-ups and renewal coordination.
• Follow up with customers on payment status and outstanding balances.
• Gather market information, including competitor and industry updates.
• Support marketing and business development activities as assigned.
• Assist sales team in achieving customer satisfaction and business objectives.

Skills

Sales support

Customer service

MS Office

Education

Diploma in Business Studies

Tools

Microsoft Office

Job description

The Supreme HR Advisory Pte. Ltd invites applications for a Sales Support and Administrative role based in the West region of Singapore. The position covers quotations, order processing, reporting, and contract documentation in a dynamic environment.

You will build relationships with customers, support the sales team, and help manage documentation and service agreements. Strong MS Office skills and a Diploma are required, with 1–2 years in similar roles.