Sales Support / Customer Service

ESTUDIO TECHNOLOGIES PTE. LTD.; Singapore; On-site; SGD 32,000 - 52,000; Full time

Job summary

ESTUDIO TECHNOLOGIES PTE. LTD. is seeking a dedicated Sales Support to assist the sales team and contribute to overall success in a fast-paced environment.

The role involves handling inquiries, preparing proposals, coordinating orders, and ensuring smooth product deliveries. The candidate should be proficient in MS Office and CAD drawing, with strong communication skills and the ability to multitask and work both independently and in a team.

Qualifications

• Minimum Nitec certificate or diploma qualification.
• Proficient in using Microsoft Office (Excel, Power Point).
• Proficient in using CAD Drawing.
• Excellent communication and interpersonal skills.
• Attention to details, strong organisational and multitasking skills with ability to priorities and meet deadlines.
• Able to work independently as well as collaboratively in a team environment.

Responsibilities

• Manage customer enquiries, quotations, technical proposal, tender submissions, product specifications, contract administration.
• Coordinate order fulfilment activities, order processing, document preparation and general communication with clients.
• Respond to client's inquiries and provide excellent client service.
• Assist to research and map alternative technology products against your requirements.
• Understands technical terminology and can communicate with suppliers.
• Coordinate with internal and external parties to ensure seamless delivery of product and services.
• Perform ad-hoc tasks as required.

Skills

MS Office

CAD Drawing

Communication

Attention to detail

Multitasking

Prioritization

Education

Nitec certificate or Diploma

Tools

Microsoft Excel

Microsoft PowerPoint

CAD software

Job description

Job Summary

Estudio Technologies seeks a dedicated and meticulous Sales Support to assist and contribute to the sales team's overall success

Responsibilities

• Manage customer enquiries, quotations, technical proposal, tender submissions, product specifications, contract administration
• Coordinate order fulfilment activities, order processing, document preparation and general communication with clients
• Respond to client's inquiries and provide excellent client service
• Assist to research and map alternative technology products against your requirements
• Understands technical terminology and can communicate with suppliers
• Coordinate with internal and external parties to ensure seamless delivery of product and services
• Perform ad-hoc tasks as required

Required competencies and certifications

• Minimum Nitec certificate or diploma qualification
• Proficient in using Microsoft Office (Excel, Power Point)
• Proficient in using CAD Drawing
• Excellent communication and interpersonal skills
• Attention to details, strong organisational and multitasking skills with ability to priorities and meet deadlines
• Able to work independently as well as collaboratively in a team environment

Preferred competencies and qualifications

• Minimum 3 years of relevant work experience in Sales or customer service industry
• Fluent in English and Mandarin