Sales Support Administrator - Tradehub21

JEC TECHNOLOGY PTE. LTD.; Singapore; On-site; SGD 32,000 - 52,000; Full time

Job summary

JEC TECHNOLOGY PTE. LTD. in Singapore is hiring for a Sales Admin/Customer Service role to handle inquiries, quotations, orders, and shipment documentation. You will monitor inventory, coordinate delivery plans, and maintain customer records while supporting the sales team to hit targets.

The ideal candidate has at least 2 years in related roles, a customer-first mindset, and proficiency in MS Office. Knowledge of the precision engineering/automation/electronics sector is a plus.

Qualifications

• 2+ years in Sales Administration/Customer Service/Order Fulfillment
• Experience in Precision Engineering/Automation/Electronics is a plus
• Proficient in MS Office
• Customer-focused and proactive

Responsibilities

• Handle customer inquiries, quotations, order processing, and shipment documents
• Track inventory and monitor demand to plan delivery schedules
• Maintain customer database records
• Support sales team to achieve targets
• Stay updated on product features and usages

Skills

Customer service mindset

Positive attitude

Adaptability

Tools

MS Office

Job description

Responsibilities

• Sales support duties such as handling customer enquiries, quotations, order processing, and preparation of shipment documents
• Track inventory, monitor customer demand, and follow up with plans on the delivery schedule
• Maintain customer database records on a timely basis
• Provide good customer service and assist the sales team in meeting their sales target.
• Well-versed in products and stay up-to-date with new features

Requirements:

• At least 2 years of relevant experience in Sales Administration / Customer Service / Order Fulfilment related position
• Prior working experience in Precision Engineering / Automation / Electronics industry will be an added advantage
• Good working knowledge in MS Office
• Positive attitude with customer service mindset
• Able to work in a fast-paced environment