Sales Solutions Engineer (Piping) [SL]

WECRUIT PTE. LTD.; Singapore; On-site; SGD 40,000 - 80,000; Full time

Job summary

WECRUIT PTE. LTD. is looking for a sales professional in Singapore to drive business growth and enhance sales performance. Your role involves identifying new leads, delivering consultative sales services, and maintaining long-term client relationships.

The ideal candidate has a Diploma in Engineering and experience in technical sales, particularly within the refinery or pharmaceutical sectors. The position includes responsibilities like preparing proposals, negotiating contracts, and providing after-sales support to ensure high service standards.

Qualifications

• Technical and/or engineering sales experience in refineries, petrochemical or pharmaceutical plants.

Responsibilities

• Identify and qualify new leads for sales opportunities.
• Deliver professional sales services and maintain client relationships.
• Collaborate with internal departments for sales support.
• Provide timely after-sales support and address customer concerns.

Skills

Technical knowledge

Sales communication

Relationship management

Negotiation skills

Education

Diploma in Engineering

Job description

Business Growth & Sales Performance

• Identify, generate, and qualify new leads; schedule introductory meetings and sales presentations through calls, emails, and LinkedIn outreach.
• Deliver professional, consultative sales services, including cross‑selling and up‑selling of company solutions.
• Build and sustain long‑term client relationships by providing product updates, innovative solutions, and continuous pre‑ and post‑sales support.
• Maintain strong technical knowledge to collaborate with clients on engineering‑based solutions.
• Analyze client requirements and recommend cost‑effective improvements.
• Develop tailored sales materials and presentations showcasing product capabilities and technical value.
• Manage accounts across the full sales lifecycle, from prospecting and deal closure to post‑sales engagement.

Sales Coordination & Market Support

• Collaborate with internal departments to align and support sales initiatives.
• Assess customer needs, propose appropriate solutions, and manage expectations effectively.
• Monitor industry trends and competitor activities to recommend product enhancements or new offerings.
• Prepare quotations, proposals, tenders, and cost analyses.
• Maintain accurate sales documentation, reports, and transaction records.
• Negotiate contracts and sales agreements.
• Work with external partners to support deal closure.
• Provide regular updates on sales performance, pipeline status, and opportunities.
• Address and resolve customer issues by identifying root causes and implementing solutions.

Customer Service Excellence

• Deliver timely after‑sales support and handle customer concerns professionally.
• Provide technical guidance and advisory support to clients.
• Proactively communicate delays or issues and offer alternative solutions.
• Ensure accurate documentation of client interactions and service delivery.
• Maintain high service standards through consistent follow‑ups and relationship management.
• Act as a trusted advisor by conducting research and offering informed recommendations.

Requirements

• Diploma in Engineering
• Technical and/or engineering sales experience in refineries, petrochemical plants, pharmaceutical plants, or related industries.