Sales Representative

LINE8 SINGAPORE PTE. LTD.; Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

LINE8 SINGAPORE PTE. LTD. is seeking a proactive Sales and Business Development professional to identify opportunities, promote products, and convert inquiries into sales.

You will manage customer relationships, coordinate orders across departments, and provide after-sales support to build long-term partnerships with a growing client base. This role requires strong communication, a target-driven mindset, and the ability to travel for regular customer visits as needed.

Responsibilities

• Sales and Business Development: Identify and develop new business opportunities to expand the company's customer base.
• Customer Relationship Management: Establish and maintain strong relationships with existing and potential customers; conduct regular visits and meetings.
• Sales Coordination and Order Processing: Process customer orders, coordinate with purchasing, operations, warehouse, logistics, and accounts to ensure smooth fulfillment.
• Account Management and Revenue Growth: Manage assigned accounts, explore upselling and cross-selling opportunities, and maintain sales records and follow-ups.
• Market Research and Sales Reporting: Monitor trends, identify new market segments, prepare regular sales reports and provide feedback to management.

Job description

Key Job Responsibilities

• 1. Sales and Business Development
  • Identify and develop new business opportunities to expand the company's customer base.
  • Proactively approach potential customers through telephone calls, emails, referrals, networking, and face-to-face meetings.
  • Promote the company's products and services to existing and prospective customers.
  • Understand customers' needs and recommend suitable products or solutions.
  • Prepare quotations, proposals, price offers, and other sales-related documents.
  • Follow up on enquiries and quotations to convert potential opportunities into confirmed sales.
  • Achieve individual and company sales targets.
• 2. Customer Relationship Management
  • Establish and maintain strong relationships with existing and potential customers.
  • Conduct regular customer visits and meetings to understand their requirements and identify new business opportunities.
  • Provide professional product presentations and explain product specifications, features, benefits, and pricing.
  • Maintain regular communication with customers to encourage repeat business and long-term partnerships.
  • Handle customer enquiries, feedback, and complaints promptly and professionally.
  • Provide after-sales support and coordinate with relevant departments to resolve customer issues.
• 3. Sales Coordination and Order Processing
  • Process customer orders accurately and ensure all relevant documentation is completed.
  • Coordinate with purchasing, operations, warehouse, logistics, and accounts departments to ensure smooth order fulfilment.
  • Monitor order status, stock availability, and delivery schedules.
  • Keep customers informed of order progress, delivery arrangements, and any changes.
  • Follow up on outstanding payments and coordinate with the accounts department when necessary.
• 4. Account Management and Revenue Growth
  • Manage assigned customer accounts and identify opportunities to increase sales revenue.
  • Explore upselling and cross-selling opportunities for existing customers.
  • Maintain accurate customer information, sales records, quotations, and follow-up activities.
  • Monitor customer purchasing patterns and market developments to identify potential business opportunities.
  • Build long-term partnerships with customers to improve customer retention and satisfaction.
• 5. Market Research and Sales Reporting
  • Monitor market trends, competitors' activities, pricing, and customer preferences.
  • Identify new market segments and potential customers.
  • Prepare regular sales reports covering customer visits, enquiries, quotations, orders, and sales performance.
  • Provide feedback and recommendations to management on market opportunities and customer requirements.
  • Ensure compliance with company sales policies, pricing procedures, and approval processes.
  • Perform other sales-related duties as assigned by management.