Sales & Order Administration Specialist

AMICI EVENTS & CATERING PTE. LTD.; Singapore; Sur place; SGD 28 000 - 45 000; Plein temps

Résumé du poste

AMICI EVENTS & CATERING PTE. LTD. is seeking an organized Sales Administration assistant to support the sales team with quotations, sales orders and related documents, ensuring accuracy and timely processing.

You will coordinate with customers and internal teams (Sales, Operations, Warehouse, Finance) to ensure smooth order fulfilment, maintain records, assist invoicing and create regular sales reports.

Qualifications

• Experience in sales administration, customer service or administrative support.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Excel and Outlook.
• Detail-oriented and organized to manage multiple orders, priorities and deadlines.
• Experience using ERP or accounting systems.
• Familiarity with Microsoft Dynamics 365 Business Central is advantageous.

Responsabilités

• Prepare quotations, sales orders, and related sales documents to support sales activities and ensure order accuracy.
• Process customer orders thoroughly and track progress until completion to achieve customer satisfaction.
• Coordinate with customers to clarify order details, requirements, and delivery arrangements for smooth transactions.
• Liaise with Sales, Operations, Warehouse, and Finance teams to ensure seamless order fulfilment.
• Maintain up-to-date and accurate records of customers, quotations, and sales orders for reporting and audit compliance.
• Assist in preparing invoices and compiling supporting documents to ensure billing accuracy.
• Follow up on outstanding customer documents and administrative requirements to prevent processing delays.
• Respond promptly and professionally to customer enquiries to maintain positive relationships.
• Prepare sales reports and administrative schedules to support sales management decision-making.
• Organize and maintain filing and documentation systems for easy retrieval and regulatory compliance.
• Provide general administrative support to the sales team to improve operational efficiency.
• Perform other related duties as assigned to support team and business needs.

Connaissances

Sales administration

Customer service

Administrative support

Excel

Outlook

ERP systems

Outils

Microsoft Dynamics 365 Business Central

Description du poste

AMICI EVENTS & CATERING PTE. LTD. is seeking an organized Sales Administration assistant to support the sales team with quotations, sales orders and related documents, ensuring accuracy and timely processing.

You will coordinate with customers and internal teams (Sales, Operations, Warehouse, Finance) to ensure smooth order fulfilment, maintain records, assist invoicing and create regular sales reports.