Sales and Administrator Exective

AMICI EVENTS & CATERING PTE. LTD.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

AMICI EVENTS & CATERING PTE. LTD. is seeking an organized sales administrator to support the sales team and ensure accurate processing of customer orders and sales documentation.

You will handle quotations, orders, and related paperwork while coordinating with customers for delivery details. The role emphasizes data accuracy, cross-functional communication, and timely filing for reporting and audits. Experience with ERP or accounting systems is preferred to ensure billing accuracy and smooth

Qualifications

• Experience in sales administration, customer service, or administrative support.
• Proficient written and verbal communication with internal teams and customers.
• Strong Microsoft Excel and Outlook skills for data management and correspondence.
• Detail-oriented and organized to manage multiple orders and deadlines.

Responsibilities

• Prepare quotations, sales orders, and related sales documentation.
• Process customer orders and track progress to ensure timely completion and satisfaction.
• Coordinate with customers on order details, requirements, and delivery arrangements.
• Liaise with Sales, Operations, Warehouse, and Finance to ensure smooth order fulfilment.
• Maintain accurate records of customers, quotations, and sales orders for reporting and audit purposes.
• Assist in preparing invoices and supporting documentation for billing accuracy.
• Follow up on outstanding documents to prevent delays and keep processes moving.
• Respond promptly to customer inquiries to maintain strong relationships.
• Prepare sales reports and administrative schedules for management decisions.
• Organize and maintain filing systems for easy retrieval and compliance.
• Provide general administrative support to the sales team to enhance efficiency.
• Perform other related duties as assigned to support team and business needs.

Skills

Sales administration

Customer service

Administrative support

Communication skills

Microsoft Excel

Outlook

ERP systems

Dynamics 365 BC

Tools

Microsoft Office

Microsoft Dynamics 365 Business Central

ERP systems

Job description

Company Overview

Amici Group is a full-service gourmet caterer specializing in private and corporate MICE events. Founded in 2000, it operates a state-of-the-art kitchen delivering high-quality catering services with a strong market presence.

Job Summary

You will provide administrative and operational support to the sales team, ensuring accurate and timely processing of customer orders and sales documentation.

Responsibilities

• Prepare accurate quotations, sales orders, and related sales documentation to support sales activities
• Process customer orders thoroughly and track progress until completion to ensure customer satisfaction
• Coordinate with customers to clarify order details, requirements, and delivery arrangements
• Liaise effectively with Sales, Operations, Warehouse, and Finance teams to ensure smooth order fulfilment
• Maintain up-to-date and accurate records of customers, quotations, and sales orders for reporting and audit purposes
• Assist in preparing invoices and compiling supporting documentation for billing accuracy
• Follow up on outstanding customer documents and administrative requirements to prevent delays
• Respond promptly and professionally to customer enquiries to maintain positive relationships
• Prepare sales reports and administrative schedules to support sales management decisions
• Organize and maintain proper filing and documentation systems for easy retrieval and compliance
• Provide general administrative support to the sales team to enhance operational efficiency
• Perform other related duties as assigned to support team and business needs

Preferred competencies and qualifications

• Relevant experience in sales administration, customer service, or administrative support
• Proficient written and verbal communication skills to interact with customers and internal teams
• Proficiency in Microsoft Office applications, especially Excel and Outlook, to manage data and communication
• Detail-oriented and organized to handle multiple orders, priorities, and deadlines effectively
• Experience using ERP or accounting systems to support order processing and financial accuracy
• Familiarity with Microsoft Dynamics 365 Business Central is advantageous