Sales Exective

AMICI EVENTS & CATERING PTE. LTD.; Singapore; On-site; SGD 28,000 - 45,000; Full time

Job summary

AMICI EVENTS & CATERING PTE. LTD. is seeking an organized Sales Administration assistant to support the sales team with quotations, sales orders and related documents, ensuring accuracy and timely processing.

You will coordinate with customers and internal teams (Sales, Operations, Warehouse, Finance) to ensure smooth order fulfilment, maintain records, assist invoicing and create regular sales reports.

Qualifications

• Experience in sales administration, customer service or administrative support.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Excel and Outlook.
• Detail-oriented and organized to manage multiple orders, priorities and deadlines.
• Experience using ERP or accounting systems.
• Familiarity with Microsoft Dynamics 365 Business Central is advantageous.

Responsibilities

• Prepare quotations, sales orders, and related sales documents to support sales activities and ensure order accuracy.
• Process customer orders thoroughly and track progress until completion to achieve customer satisfaction.
• Coordinate with customers to clarify order details, requirements, and delivery arrangements for smooth transactions.
• Liaise with Sales, Operations, Warehouse, and Finance teams to ensure seamless order fulfilment.
• Maintain up-to-date and accurate records of customers, quotations, and sales orders for reporting and audit compliance.
• Assist in preparing invoices and compiling supporting documents to ensure billing accuracy.
• Follow up on outstanding customer documents and administrative requirements to prevent processing delays.
• Respond promptly and professionally to customer enquiries to maintain positive relationships.
• Prepare sales reports and administrative schedules to support sales management decision-making.
• Organize and maintain filing and documentation systems for easy retrieval and regulatory compliance.
• Provide general administrative support to the sales team to improve operational efficiency.
• Perform other related duties as assigned to support team and business needs.

Skills

Sales administration

Customer service

Administrative support

Excel

Outlook

ERP systems

Tools

Microsoft Dynamics 365 Business Central

Job description

Company Overview

Amici Group is a full-service gourmet caterer specializing in private and corporate MICE events. Founded in 2000, it operates a state-of-the-art kitchen delivering high-quality catering services with a strong market presence.

Job Summary

You will provide administrative and operational support to the sales team, ensuring accurate and timely processing of customer orders and sales documentation.

Responsibilities

• Prepare accurate quotations, sales orders, and related sales documents to support sales activities and ensure order accuracy
• Process customer orders thoroughly and track progress until completion to achieve customer satisfaction
• Coordinate with customers to clarify order details, requirements, and delivery arrangements for smooth transactions
• Liaise with Sales, Operations, Warehouse, and Finance teams to ensure seamless order fulfilment
• Maintain up-to-date and accurate records of customers, quotations, and sales orders for reporting and audit compliance
• Assist in preparing invoices and compiling supporting documents to ensure billing accuracy
• Follow up on outstanding customer documents and administrative requirements to prevent processing delays
• Respond promptly and professionally to customer enquiries to maintain positive relationships
• Prepare sales reports and administrative schedules to support sales management decision-making
• Organize and maintain filing and documentation systems for easy retrieval and regulatory compliance
• Provide general administrative support to the sales team to improve operational efficiency
• Perform other related duties as assigned to support team and business needs

Preferred competencies and qualifications

• Relevant experience in sales administration, customer service, or administrative support roles
• Proficient written and verbal communication skills to interact effectively with customers and internal teams
• Proficiency in Microsoft Office applications, especially Excel and Outlook, to manage data and communication
• Detail-oriented and organized to manage multiple orders, priorities, and deadlines efficiently
• Experience using ERP or accounting systems to support order processing and financial accuracy
• Familiarity with Microsoft Dynamics 365 Business Central is advantageous