Sales & Operations / Logistics Support Executive

FY GLOBAL PTE. LTD.; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

FY GLOBAL PTE. LTD. is seeking a proactive Sales & Operations / Logistics Support Executive in Singapore.

The role supports the sales team and daily operations, coordinating orders, communicating with customers and suppliers, and ensuring smooth information flow between sales, warehouse, logistics and other departments. The ideal candidate will handle sales administration, order processing, and logistics coordination in a fast-paced environment, managing multiple tasks and following up on

Qualifications

• Experience in sales administration, customer service and logistics coordination.
• Proven ability to process orders accurately and manage documentation.

Responsibilities

• Sales Administration & Customer Support: prepare quotations, sales orders, invoices, delivery orders and other relevant documents; monitor order status and communicate with customers.
• Operations & Logistics Coordination: schedule deliveries, liaise with warehouse and transport partners, ensure timely fulfilment.
• Inventory & Stock Monitoring: track stock levels, update records, and flag shortages.
• Supplier & Stakeholder Coordination: maintain relationships with suppliers and internal teams; resolve issues promptly.
• Documentation & Reporting: maintain records, generate reports on pending orders and delivery status.
• General Administrative & Operational Support: assist in meetings and process improvements.

Skills

Sales administration

Customer service

Logistics coordination

Order processing

Education

Diploma or equivalent

Job description

Job Title: Sales & Operations / Logistics Support Executive

Employment Type: Full-Time

Working Location: Singapore

Working Days: 5 days per week (subject to company requirements)

Salary: Competitive, commensurate with experience and qualifications

Eligibility: Singapore Citizens, Singapore Permanent Residents

Job Summary

We are looking for a proactive, organized and detail-oriented Sales & Operations /Logistics Support Executive to support our sales team and daily business operations.

The successful candidate will play an important role in coordinating sales orders, liaising with customers and suppliers, monitoring deliveries, maintaining accurate records and ensuring smooth communication between sales, warehouse, logistics and other relevant departments.

This position is suitable for candidates who enjoy a hands‑on role involving sales administration, order processing, logistics coordination and operational support. The ideal candidate should be comfortable managing multiple tasks, following up on outstanding matters and working independently in a fast‑paced business environment.

Key Responsibilities

1. Sales Administration & Customer SupportProvide administrative and operational support to the sales team.Prepare quotations, sales orders, invoices, delivery orders and other relevant sales documents.Process customer orders accurately and ensure timely order fulfilment.Follow up with customers regarding order status, product availability, delivery schedules and outstanding requirements.Coordinate with the sales team to ensure customer requests are handled promptly and professionally.Maintain accurate customer information, sales records and order documentation.Assist in preparing sales reports, order summaries and other management reports as required.Support the team in resolving order discrepancies, delivery issues and customer enquiries.
2. Operations & Logistics CoordinationCoordinate daily logistics activities, including delivery arrangements, shipment scheduling and order fulfilment.Liaise with warehouse personnel, transport providers, suppliers and customers to ensure timely deliveries.Monitor the status of pending orders, incoming shipments and outgoing deliveries.Follow up on delayed shipments, delivery discrepancies, missing items and other operational issues.Ensure all delivery documents, shipment records and related paperwork are properly maintained.Assist in coordinating stock movements between suppliers, warehouses and customers.Work closely with internal departments to ensure smooth daily operations and timely completion of orders.Escalate operational issues to the relevant personnel and follow through until resolution.
3. Inventory & Stock MonitoringAssist in monitoring inventory levels and product availability.Update stock records and order tracking reports accurately.Coordinate with the warehouse and purchasing teams to verify stock availability before confirming customer orders.Follow up on incoming stock, backorders and outstanding deliveries.Assist with stock reconciliation and investigate discrepancies when required.Highlight low-stock items, potential shortages and inventory issues to the relevant team members.Support periodic stock counts and inventory reporting exercises.
4. Supplier& Stakeholder CoordinationLiaise with suppliers, customers, logistics partners and internal departments to coordinate day‑to‑day business activities.Follow up with suppliers on order confirmations, delivery schedules, shipment status and outstanding documentation.Maintain good working relationships with external partners and internal stakeholders.Ensure relevant information is communicated accurately and promptly to all parties.Assist in resolving coordination issues to minimize delays and disruptions to business operations.
5. Documentation & ReportingMaintain proper filing and documentation for sales transactions, purchase orders, delivery orders, invoices and shipment records.Update order tracking spreadsheets, inventory reports and operational records.Prepare regular reports on pending orders, delivery status, stock availability and other key operational activities.Ensure data accuracy and completeness across internal systems and documents.Assist in preparing operational summaries and management reports when required.
6. General Administrative & Operational SupportProvide general administrative support to the sales and operations teams.Assist in coordinating meetings, preparing documents and managing follow-up actions where required.Identify opportunities to improve administrative processes, order tracking and operational efficiency.Support other reasonable duties and ad hoc projects assigned by the supervisor or management.

Requirements& Qualifications

Minimum GCE'O' Level, NITEC, Diploma or equivalent qualification.

Previous experience in sales administration, customer service, logistics coordination, order