Sales Operations Executive / Senior Executive

GREMAX INDUSTRIAL PTE. LTD.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

GREMAX INDUSTRIAL PTE. LTD. in Singapore is seeking a Sales Operations Executive / Senior Executive to support international sales activities and manage day-to-day execution of customer orders.

You will coordinate with customers, sales teams, tyre factories and logistics partners to ensure orders are processed and delivered smoothly. This fast-paced role requires strong English and Mandarin communication, experience in order management and knowledge of international trade documentation.

Qualifications

• Prior experience in tyre industry is required.
• 3–8 years of relevant experience in sales operations, customer service, order management or related functions.
• Experience with tyre manufacturers, distributors or trading companies is preferred.
• Fluent in English and Mandarin for regular communication with factories and partners in China.

Responsibilities

• Manage customer orders from order confirmation through production, shipment and delivery.
• Coordinate with customers on order status, delivery schedules and shipment arrangements.
• Follow up with tyre factories on production schedules, availability and delivery timelines.
• Coordinate shipping documentation and logistics arrangements.
• Maintain sales orders, shipment records and related documentation.
• Work with Sales, Supply Chain and Finance teams to resolve order and delivery issues.
• Provide timely order and shipment updates to customers and management.

Skills

English/Mandarin bilingual

Strong communication

Coordination

Attention to detail

Job description

Location: Singapore

Industry: Tyre / Automotive

Employment Type: Full-time

About the Role

We are an international tyre sourcing and trading group with operations across the United States, Europe and Asia. We are looking for a Sales Operations Executive / Senior Executive to support our international sales activities and manage the day-to-day execution of customer orders. The role works closely with customers, sales teams, tyre factories and logistics partners to ensure orders are processed and delivered smoothly.

Key Responsibilities

• Manage customer orders from order confirmation through production, shipment and delivery.
• Coordinate with customers on order status, delivery schedules and shipment arrangements.
• Follow up with tyre factories on production schedules, availability and delivery timelines.
• Coordinate shipping documentation and logistics arrangements.
• Maintain sales orders, shipment records and related documentation.
• Work closely with Sales, Supply Chain and Finance teams to resolve order and delivery issues.
• Provide timely order and shipment updates to customers and management.

Requirements

• Prior working experience in the tyre industry is required.
• 3-8 years of relevant experience in sales operations, customer service, order management or related functions.
• Experience with tyre manufacturers, distributors or trading companies is preferred.
• Strong working proficiency in both English and Mandarin is required , as the role involves regular communication with factories and business partners in China.
• Familiar with international trade, shipping and export documentation.
• Detail-oriented with strong communication, coordination and follow-up skills.
• Comfortable working in a fast-paced international trading environment.
• Based in Singapore and eligible to work in Singapore.