Sales Operations & Delivery Coordinator

JAC Recruitment; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

JAC Recruitment is sourcing for a client-facing Sales Operations Coordinator in Singapore. The role focuses on order management, coordination of shipments, and proactive pricing support to secure favorable terms with clients.

The ideal candidate has 1–3 years in sales operations or related roles, excels in cross-functional teamwork, and can manage multiple tasks while maintaining strong customer relationships. On-site position with opportunities for growth and process improvements.

Qualifications

• 1–3 years of experience in sales operations, customer service, order management, or a similar role.
• Strong understanding of order processing, shipment coordination, and customer support processes.
• Experience supporting pricing activities, quotations, and commercial discussions with customers is an advantage.
• Knowledge of accounts receivable processes, invoice reconciliation, and payment follow-up procedures.
• Excellent communication and interpersonal skills, with the ability to build and maintain positive client relationships.
• Strong coordination skills and the ability to work effectively with cross-functional teams, including Sales, Logistics, Finance, and Planning.
• Good problem-solving skills with the ability to respond promptly and effectively to customer issues.

Responsibilities

• Manage client order requirements and confirm recurring orders based on inventory levels, sales performance, and current plans.
• Coordinate shipment arrangements and ensure timely delivery of products to clients.
• Support pricing discussions and negotiations with clients by coordinating with internal teams to develop quotations and finalize pricing agreements.
• Manage and resolve client concerns during the delivery process by coordinating with cross-functional teams to ensure timely solutions.
• Proactively advance shipment plans by securing delivery schedules from clients after order confirmation.
• Support internal finance teams in ensuring timely completion of account reconciliations and monitor payment status.

Skills

Order management

Cross-functional coordination

Client relationship management

Pricing support

Communication skills

Organized

Education

Bachelor's degree

Job description

JAC Recruitment is sourcing for a client-facing Sales Operations Coordinator in Singapore. The role focuses on order management, coordination of shipments, and proactive pricing support to secure favorable terms with clients.

The ideal candidate has 1–3 years in sales operations or related roles, excels in cross-functional teamwork, and can manage multiple tasks while maintaining strong customer relationships. On-site position with opportunities for growth and process improvements.