Sales Operations & Coordination Specialist

LINKEDCORP HR CONSULTANCY PTE. LTD.; Singapore; On-site; SGD 36,000 - 51,000; Full time

Job summary

LINKEDCORP HR CONSULTANCY PTE. LTD. in Singapore invites applications for a Sales Coordinator role.

You will provide administrative and coordination support to the Sales Department, handle urgent inquiries from customers, and assist in processing orders alongside Sales Representatives. You will attend to walk-in customers when Marketing is unavailable, update sales revenue records with input from Accounts, and follow up on after-sales matters in coordination with the Head of Sales.

Qualifications

• Diploma or tertiary education preferred; but candidates with relevant experience are encouraged.
• Minimum 2 years in a Sales Coordinator, Customer Service, or similar role.
• Strong customer service orientation with good interpersonal, communication, and analytical skills.
• Able to communicate effectively with stakeholders across all levels of the organization.
• Proficient with Microsoft Word and Excel; strong administrative skills.

Responsibilities

• Provide administrative and coordination support to the Sales Department.
• Manage urgent calls, emails, and messages from existing customers when Sales Representatives are unavailable.
• Process incoming orders in coordination with Sales Representatives by verifying pricing, discounts, product codes, and inventory availability before generating sales orders.
• Attend to walk-in customers when the Marketing Department is unavailable or occupied.
• Update the Commercial Team’s sales revenue records based on data provided by the Accounts Department.
• Follow up with key customers on after-sales matters, including disputes related to service quotations, service issues, or loan units, in coordination with the Head of Sales.
• Prepare and issue quotations accurately and promptly.
• Utilize AI tools to improve efficiency and support daily administrative and sales functions (an added advantage).
• Perform any other administrative or ad hoc duties as assigned.

Skills

Customer service orientation

Interpersonal communication

Analytical skills

Microsoft Word

Microsoft Excel

Education

Diploma or tertiary education

Tools

Microsoft Office

Job description

LINKEDCORP HR CONSULTANCY PTE. LTD. in Singapore invites applications for a Sales Coordinator role.

You will provide administrative and coordination support to the Sales Department, handle urgent inquiries from customers, and assist in processing orders alongside Sales Representatives. You will attend to walk-in customers when Marketing is unavailable, update sales revenue records with input from Accounts, and follow up on after-sales matters in coordination with the Head of Sales.