Sales Operations Associate (Order Processing)

DealHub Ltd.; Singapore; On-site; SGD 35,000 - 56,000; Full time

Job summary

DealHub Ltd. in Singapore is seeking a capable Order Processing Coordinator to take ownership of order processing and provide administrative support to subsidiaries and business partners across ASEAN, South Asia, and India.

You will verify LC copies, coordinate with Shipping Documentation, and keep distributors informed about stock availability while building strong relationships. A Diploma and 3+ years in order processing or trade documentation are required; MS Office 365 proficiency is

Qualifications

• Diploma in Business, Logistics, Trade Finance, Supply Chain Management or any discipline.
• At least three years of experience in order processing, shipping and trade documentation.
• Knowledge of Incoterms and trade finance instruments such as LC, D/P, D/A and BG is preferred.
• Familiar with ERP systems such as SAP, Oracle or similar is preferred.
• Proficient in MS Office 365 tools (Outlook, Teams, SharePoint, Word, Excel).
• Excellent organizational and time management skills.
• Good interpersonal communication skills.

Responsibilities

• Ensure accurate and timely processing of customer orders from distributors and subsidiaries.
• Check LC copy and advise customer for LC discrepancies.
• Coordinate with Shipping Documentation to arrange shipment with accurate documentation.
• Advise distributors and subsidiaries on stock availability.
• Prepare commission notes.
• Create new account codes in the system for new customers.
• Build and maintain relationships with distributors and subsidiaries.

Skills

Order processing

Shipping

Inter-personal communication

Time management

Organizational skills

Education

Diploma in Business, Logistics, Trade Finance, or Supply Chain (any discipline)

Tools

MS Office 365 - Outlook

MS Office 365 - Teams

MS Office 365 - SharePoint

MS Office 365 - Word

MS Office 365 - Excel

Job description

The Role

You will be a key member of a dynamic team. As part of this position, you will take ownership of order processing and deliver strong administrative support to subsidiaries and business partners serving ASEAN, South Asia, and India.

Key Responsibilities

• Ensure accurate and timely processing of customer orders from distributors and subsidiaries.
• Check LC copy and advise customer for LC discrepancies.
• Coordinate with Shipping Documentation team to arrange shipment with handover of accurate documentations and information once customer confirms for shipment.
• Advise distributors and subsidiaries on stock availability.
• Prepare commission note.
• Create new account codes in system for new customers.
• Build and maintain relationships with distributors and subsidiaries.

Key Competencies and Requirements

• Diploma in Business, Logistics, Trade Finance, Supply Chain Management or any discipline.
• At least three years of working experience in order processing, shipping and trade documentations in any industry.
• Knowledge of International trade Incoterms, trade finance instruments such as Letter of Credit (LC), Documents Against Payment (D/P), Documents Against Acceptance (D/A) and Bank Guarantee (BG) is preferred.
• Familiar with ERP system such as SAP, Oracle or similar is preferred.
• Computer literacy in MS Office 365 tools such as Outlook, Teams, Sharepoint, Words, Excel.
• Excellent organizational and time management skills are highly desirable.
• Good inter-personal communication skills.

We regret that only shortlisted candidates will be contacted.