Sales Operations Associate

SHIMADZU (ASIA PACIFIC) PTE LTD; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

SHIMADZU (ASIA PACIFIC) PTE LTD in Singapore seeks a Shipment Coordinator to manage order flow, verify shipment data, and ensure timely delivery while aligning with contract terms. You will coordinate bookings, prepare documents, review LC/DP/DA where applicable, and support trade finance activities across ASEAN regions.

Strong organizational skills and ERP familiarity (SAP/Oracle) are essential for success in this role.

Qualifications

• Diploma in Business, Logistics, Trade Finance, Supply Chain Management, or related field.
• At least three years of experience in order processing, shipping, and trade documentation.
• Knowledge of Incoterms and trade finance instruments (LC, D/P, D/A, BG).
• Experience with ERP systems (SAP, Oracle) and MS Office 365.
• Strong organizational, time-management, and interpersonal skills.

Responsibilities

• Verify accuracy of shipment information from the order processing team to ensure error-free task execution.
• Communicate pick and pack instructions to the warehouse for timely shipment preparation.
• Coordinate carrier bookings with freight forwarders upon packing list receipt.
• Draft and prepare shipment documents for customer review to ensure contract compliance.
• Generate additional documents per contract requirements to support shipment and trade processes.
• Review Letters of Credit to identify and resolve discrepancies for smooth trade finance operations.
• Submit bank documentation accurately for negotiation to facilitate payment processing.
• Initiate sales recognition procedures upon receipt of installation reports from customers.
• Notify stakeholders of shipment delays and arrange alternative delivery dates to maintain customer satisfaction.
• Monitor packing and shipment progress and follow up to ensure timely delivery.

Skills

Logistics coordination

Time management

Interpersonal communication

MS Office proficiency

Education

Diploma in Business/Logistics/Trade Finance/Supply Chain Management

Tools

SAP

Oracle

MS Office 365

Job description

Company Overview

SHIMADZU (ASIA PACIFIC) PTE LTD is a regional company supporting operations across ASEAN, South Asia, and India, specializing in shipment coordination, trade documentation, and sales administration.

Job Summary

You will be a key member of a dynamic team responsible for managing shipment coordination, ensuring accurate sales recognition, and providing administrative support across multiple regions.

Responsibilities

• Verify accuracy of shipment information assigned from the order processing team to ensure error-free task execution
• Communicate pick and pack instructions clearly to the warehouse to facilitate timely shipment preparation
• Coordinate carrier bookings with freight forwarders upon receipt of packing list details to secure shipment logistics
• Draft and prepare shipment documents for customer review to ensure compliance with contract terms
• Generate additional relevant documents based on contract requirements to support shipment and trade processes
• Review Letters of Credit to identify and resolve any discrepancies for smooth trade finance operations
• Submit bank documentation accurately for negotiation to facilitate payment processing
• Initiate sales recognition procedures promptly upon receipt of complete installation reports from customers
• Notify stakeholders of shipment delays and arrange alternative delivery dates to maintain customer satisfaction
• Monitor packing and shipment progress actively and follow up to ensure timely delivery

Preferred Competencies and Qualifications

• At least diploma in Business, Logistics, Trade Finance, Supply Chain Management or any discipline.
• At least three years of working experience in order processing, shipping and trade documentations in any industry.
• Knowledge of International trade Incoterms and trade finance instruments such as Letter of Credit (LC), Documents Against Payment (D/P), Documents Against Acceptance (D/A), and Bank Guarantee (BG)
• Familiarity with ERP systems such as SAP, Oracle, or similar platforms
• Proficiency in MS Office 365 tools including Outlook, Teams, SharePoint, Word, and Excel
• Strong organizational and time management skills to handle multiple shipment tasks efficiently
• Effective interpersonal communication skills to collaborate with internal teams and external partners

We regret that only shortlisted candidates will be contacted.