Sales Operations Assistant

BEEWORKS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A Singapore-based company is looking for a Sales Operations Assistant to manage daily sales activities and ensure smooth order fulfillment. In this role, you will coordinate between departments and maintain strong relationships with clients and partners. Strong coordination, communication, and problem-solving skills, along with proficiency in Microsoft Office and POS/CRM systems, are essential. Join a fast-paced, customer-focused environment where you can contribute to the success of the company's sales operations.

Qualifications

• Strong coordination, communication, and problem-solving skills.
• Proficiency in Microsoft Office and POS/CRM systems.
• Able to work in a fast-paced, customer-focused environment.

Responsibilities

• Process and monitor daily sales orders from outlets and corporate clients.
• Ensure order accuracy and timely preparation.
• Handle enquiries, resolve complaints, and maintain relationships.
• Prepare and submit sales performance reports and analyze trends.
• Assist in planning and implementing promotions.
• Liaise with operations, marketing, logistics, and finance.
• Update and maintain outlets on menu changes and sales records.
• Handle correspondence from vendors and internal departments.
• Ensure SOPs and permits are updated on time.
• Liaise with suppliers for contracts and invoices.
• Maintain documentation for audits and government requirements.
• Disseminate company announcements to outlets.

Skills

Strong coordination skills

Strong communication skills

Problem-solving skills

Proficiency in Microsoft Office

Proficiency in POS/CRM systems

Job description

The Sales Operations Assistant is responsible for managing daily sales activities, coordinating between departments, and ensuring smooth order fulfilment.

Key Responsibilities

• Sales & Order Management - Process and monitor daily sales orders from outlets, and corporate clients.
• Ensure order accuracy, timely preparation, and delivery coordination.
• Handle enquiries, resolve complaints, and maintain relationships with key clients and partners, such as delivery partners. Ensure positive customer experiences to drive repeat business.
• Sales Reporting & Analysis - Prepare and submit sales performance reports. Analyse trends.
• Promotion & Campaign Support - Assist in planning, implementing, and monitoring promotions.
• Cross-Department Coordination - Liaise with operations, marketing, logistics, and finance for smooth workflow.
• Update and maintain outlets on menu changes, sales record, promotions, and SOPs.
• Handle correspondence, emails, and calls from vendors, outlets, and internal departments.
• Ensure SOPs, licenses, and permits are updated and renewed on time.
• Liaise with suppliers for contracts, invoices, and delivery documentation.
• Maintain proper documentation for audits, licenses, and government requirements.
• Disseminate company announcements and policy updates to outlets.

Requirements

• Strong coordination, communication, and problem‑solving skills.
• Proficiency in Microsoft Office and POS/CRM systems.
• Able to work in a fast‑paced, customer‑focused environment.