Sales Operation Analyst (based in Singapore)

W Consulting Company Limited; Singapore; Remote; SGD 80,000 - 120,000; Full time

Job summary

W Consulting Company Limited is seeking a Sales Operation Analyst to support the sales team in Singapore, handling order processing, reporting, and CRM requirements across SE Asia.

You will process high volumes of orders, act as the customer point of contact, and leverage Salesforce for data export and contract recording. The role requires 8–15 years in sales operations, strong Excel and PowerPoint skills, and the ability to travel up to 20%.

Qualifications

• Bachelor in Business or related disciplines.
• 8 to 15 years of experience in sales operation positions from MNC.
• Strong Excel skills (Pivot Tables, data analysis).
• Excellent time-management and multi-tasking abilities.
• Independent, self-starter with high motivation.
• Good English communication and presentation skills.
• Willing to travel (less than 20%).

Responsibilities

• Process high volume of direct and indirect sales orders and provide general sales support (reporting, planning and analysis).
• Act as customer's point of contact.
• Resolve business issues independently with systems and data.
• Perform daily administration tasks in the sales department.
• Document operational processes to ensure efficiency and quality.
• Utilize Salesforce CRM for data export and contract recording.
• Ensure license compliance communications to distributors in SE Asia.
• Quarter-end overtime work may be required.

Skills

Sales operations

Excel

Pivot Tables

PowerPoint

Data analysis

Time management

Communication

Presentation

Education

Bachelor in Business or related disciplines

Tools

Salesforce

Job description

Sales Operation Analyst (based in Singapore)

Our Client is a one of the Global Top Manufacturing and Engineering Software Vendors. They are seeking for a Sales Operation Analyst to support the sales team for sales process, reporting, and CRM requirements. This role is based in Singapore and covers SE Asia.

Responsibilities

• Process high volume of direct and indirect sales orders and provide general sales support to achieve objectives (reporting, planning and analysis)
• Act as customer's point of contact
• Work independently in resolving business issues effectively and productively with systems and data
• Work on daily administrative tasks and general duties in the sales department
• Responsible in documenting operational processes, ensure efficiency and high quality work
• Utilize Salesforce CRM to perform data export and contract recording
• Ensure compliance with internal policies and regulations such as communicating clearly to distributors on license compliance for selling to different countries in SE Asia
• Quarter-end overtime working will be required

Requirements

• Bachelor in Business or related disciplines
• Around 8 to 15 years of experience in sales operation positions from MNC
• Strong skills in Excel (such as using wizards and Pivot Table) and Power Point
• Highly Organized with strong time-management skills and ability to multi-task
• Able to work independently, a self-starter and highly motivated
• Good attention to detail and procedure management skills
• Fast learner with the ability to adapt to a fast growing environment
• Experience in using Salesforce CRM is a plus
• Good communication and presentation skills in English
• Willing to travel (less than 20%)