Sales & Customer Executive

STARTS SINGAPORE PTE. LTD.; Singapore; On-site; SGD 42,000 - 65,000; Full time

Job summary

Starts Singapore is seeking a Sales & Customer Executive to grow our market share of Japanese clientele and generate new leads. You will work closely with company executives and sales personnel to expand our client base, service clients, and build strong business relationships to drive revenue.

Fluent Japanese (JLPT N1) is required to manage relationships with Japanese clients and coordinate with Tokyo Head Office on sales reports.

Qualifications

• JLPT N1 in Japanese for client relations with Tokyo HQ.
• Bachelor's degree in any discipline.
• At least 1 year of related experience in sales/ client management.

Responsibilities

• Develop a growth strategy focusing on revenue and customer satisfaction.
• Identify new markets and customer needs through research of events, publications, and announcements.
• Generate new leads, identify decision-makers, screen opportunities, and facilitate pitch logistics.
• Promote the company’s services addressing clients’ objectives.
• Close new business deals by coordinating requirements and negotiating contracts.
• Build long-term relationships with new and existing clients.
• Explore opportunities to add value to job accomplishments.
• Review feedback and provide after-sales support.

Skills

JLPT N1

Bachelor's degree

1 year experience

Independent worker

Interpersonal skills

Team player

Customer service

Sales negotiation

Communication skills

Education

Bachelor's Degree

Job description

About Starts

Starts Singapore is a local property agency owned by Starts Corporation (Japan). We specialise in supporting Japanese companies expanding their businesses into Singapore and their expatriates for their housing needs.

Job brief

We are looking for a committed Sales & Customer Executive to grow our market share of Japanese clientele. You will identify new business opportunities and generate new leads in order to improve revenue, profitability and business expansion. You will work closely as a strong team player with the company executives and sales personnel to expand our clientele portfolio, client servicing, and building strong business relationships with our existing and new clients. The goal is to drive sustainable financial growth through boosting revenue and forging strong relationships with clients.

RESPONSIBILITIES

• Develop a growth strategy focused both on financial gain and customer satisfaction.
• Conduct research in related events, publications, and announcements to identify new markets and customer needs.
• Generate new leads, identify and contact decision-makers, screen potential business opportunities, select deals in line with strategies, and facilitate pitch logistics.
• Promote the company’s services addressing or predicting clients’ objectives.
• Close new business deals by coordinating requirements; developing and negotiating contracts; and integrating contract requirements with business operations.
• Promote organization’s reputation by accepting ownership for accomplishing new and different requests.
• Explores opportunities to add value to job accomplishments.
• Reviewing and addressing feedbacks and after-sales support.
• Building long-term relationships with new and existing clients.

Requirements and skills

• Fluent verbal and written Japanese equivalent to JLPT N1 is required to manage relationship with Japanese clients and work with the senior management in Tokyo Head office on sales reports and new referrals where the primary communication is in Japanese.
• Minimum Bachelor's Degree in any discipline.
• Minimum 1 years related experience in the described job scope.
• Ability to work independently combined with excellent interpersonal skills.
• Strong team player and customer service-oriented.
• Strong sales negotiation and communication skills.