Sales cordinator

HCH CLEANING SERVICES PTE. LTD.; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

HCH CLEANING SERVICES PTE. LTD. in Singapore is seeking a driven Sales Coordinator to support sales activities from enquiry to service delivery.

You will prepare quotations, coordinate appointments, answer sales inquiries and follow up with customers, and collaborate with operations to ensure smooth sales and service processes. The role requires strong organisation, attention to detail, and the ability to manage multiple customer requests while maintaining excellent communication with clients

Responsibilities

• Manage customer enquiries and follow up to convert leads into confirmed jobs
• Prepare accurate quotations, proposals, presentations, and sales documents to support sales efforts
• Coordinate appointments and site visits to align with customer and operational schedules
• Maintain detailed records of sales leads, quotations, and customer information for tracking and reporting
• Respond promptly and professionally to customer enquiries to enhance satisfaction and retention
• Coordinate customer requirements with the Operations Team to ensure timely service delivery
• Follow up on service arrangements, schedules, and special requests to meet customer needs
• Maintain positive relationships with existing and potential customers through effective communication
• Handle customer feedback and service requests to close the loop

Job description

Company Overview

HCH Group is a leading provider in Singapore of cleaning, hygiene, environmental, and air purification solutions. We serve residential, commercial, industrial, healthcare, educational, and residential sectors with sustainable services focused on healthier spaces and career growth.

Job Summary

Organised and detail-oriented Sales Coordinator supporting sales activities from enquiry to service delivery. You will prepare quotations, coordinate appointments, answer sales enquires and follow up with customers, and collaborate with operations to ensure smooth sales and service processes.

Responsibilities

• Manage customer enquiries and follow up to convert leads into confirmed jobs
• Prepare accurate quotations, proposals, presentations, and sales documents to support sales efforts
• Coordinate appointments and site visits to align with customer and operational schedules
• Maintain detailed records of sales leads, quotations, and customer information for tracking and reporting
• Respond promptly and professionally to customer enquiries to enhance satisfaction and retention
• Coordinate customer requirements with the Operations Team to ensure timely service delivery
• Follow up on service arrangements, schedules, and special requests to meet customer needs
• Maintain positive relationships with existing and potential customers through effective communication
• Handle customer feedback and es