Sales Coordinator

Shangri-La Group; Singapore; On-site; SGD 33,000 - 51,000; Full time

Job summary

Shangri-La Singapore is seeking a Sales Coordinator to join our team in a vibrant hospitality environment. You will support sales reporting, budgeting, and incentive processes while helping automate reporting where possible.

The role requires strong communication, organizational skills, and the ability to manage multiple tasks in a fast-paced hotel setting. Collaboration with sales teams and timely data reporting are key aspects of the position.

Qualifications

• Excellent communication and interpersonal skills to build relationships.
• Strong organizational and multitasking abilities in a fast-paced environment.
• Ability to work independently and as part of a team.

Responsibilities

• Produces required reports for the management of goal setting, incentive plans, budget and audits.
• Responsible for the production of all reports ensuring that, where possible, these are fully automated or require minimal manual intervention.
• Assist with the preparation of all training for the department.
• Assist with the collection and reporting of market and competitive data as necessary.
• Assist with the implementation of standard operating procedures and associated training to improve automation and process efficiencies.
• Works closely with the Shangri-La Singapore sales teams in order to assist with the achievement of overall sales targets for the hotels.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Teamwork

Independent work

Job description

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Sales Coordinator to join our team!

Key Responsibilities

• Produces required reports for the management of goal setting, incentive plans, budget and audits.
• Responsible for the production of all reports ensuring that, where possible, these are fully automated or require minimal manual intervention.
• Assist with the preparation of all training for the department.
• Assist with the collection and reporting of market and competitive data as necessary.
• Assist with the implementation of standard operating procedures and associated training to improve automation and process efficiencies.
• Works closely with the Shangri-La Singapore sales teams in order to assist with the achievement of overall sales targets for the hotels.

Requirements

• Prior experience in sales, preferably within the hospitality industry.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members.
• Strong organizational and multitasking abilities, capable of handling multiple projects simultaneously.
• Ability to work independently and as part of a team, adapting to a fast-paced and dynamic work environment.

Find your Shangri-La at Shangri-La.

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