Sales Coordinator

MEDIALINK PRINTING SERVICES PTE. LTD.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

MEDIALINK PRINTING SERVICES PTE. LTD. in Loyang, Singapore, is seeking a proactive coordinator to assist Salespersons across industrial printing, publishing, premium gifts, events and exhibitions.

You will prepare job sheets, arrange proofs and mock-ups, and liaise with customers on artwork and production schedules. The role requires strong organisation, English and Mandarin communication, and the ability to work independently in a fast-paced environment.

Qualifications

• Entry level diploma/degree holders welcome.
• Able to communicate in English and Mandarin to liaise with Chinese-speaking personnel.
• Independent, self-motivated and able to work in a fast-paced environment.
• Excellent organisation, analytical and problem-solving skills.
• Pleasant personality with good interpersonal and communication skills.
• Willing to work in Loyang area.

Responsibilities

• Support Salespersons on projects such as industrial printing, publishing, premium gifts, events and exhibitions.
• Create Job Sheets, arrange colour proofs and mock-ups, and liaise with customers on artwork and production schedules.
• Monitor work in progress and coordinate with planning for materials and with logistics for distribution.
• Follow through projects to ensure execution and delivery according to customer requirements.
• Monitor quality on finished goods and service and collect feedback when needed.
• Deliver service excellence and maintain consistent quality of service.
• Handle paperwork such as sample filing and purging of old jobs.
• Based in the office with occasional client meetings with sales personnel.

Skills

Communication skills

Organisational skills

Analytical skills

Problem solving

Interpersonal skills

Bilingual English/Mandarin

Education

Diploma or degree

Job description

• Play an active role to support Salespersons in projects such as industrial printing, publishing, premium gifts, events and exhibition.
• Create Job Sheet, arrange colour proofs and mock-up, ensure timely and accurate follow-up to customers' requests, and liaise with customers on finished artwork and production schedule.
• Actively monitor work in progress, coordinate internally with planning department for press & finishing material requirements and logistics department for distribution of finished goods.
• Follow through the assigned the projects / job orders to have them executed and delivered according to customers' requirements.
• Monitor quality on finished goods and service and collect feedback if necessary.
• Deliver service excellence, and continuously enhance customer satisfaction and provide consistent quality service.
• Diligently handle paperwork such as sample filing and purging of old jobs.
• This job is based in the office and may occasionally require the incumbent to meet clients together with salesperson at clients' office to discuss about project requirements.
• Possible Career progression into sales role

Requirements:

• Entry level Diploma/ Degree Holders are welcome
• Be able to communicate in English and Mandarin as the incumbent needs to liaise with Chinese speaking personnel from China more effectively
• Independent individual who needs minimum supervision and ability to work in a fast paced environment
• Excellent organisation skills, strong analytical and problem solving skills
• Pleasant personality with good interpersonal and communication skills
• Responsible, self-motivated, customer service oriented and strive to meet deadlines
• Candidate must be willing to work in Loyang area