Sales Associate (6-Months Contract)

LVMH Group; Singapore; On-site; SGD 27,000 - 47,000; Full time

Job summary

Givenchy is seeking an enthusiastic Sales Associate to deliver the high-quality client experience that defines the Maison on the selling floor in Singapore. You will learn to build lasting client relationships while growing knowledge of the brand and product presentation.

This entry/development role focuses on service quality, product knowledge, and consistent execution, with opportunities to progress along the store’s retail career path within the luxury segment.

Qualifications

• First experience or up to 2–3 years in retail, hospitality, or a client-facing role
• Interest in luxury retail and client experience
• Fluent in local language; additional languages are an asset

Responsibilities

• Welcome local and international clients with warmth, professionalism, and courtesy.
• Deliver attentive and personalised service under Givenchy selling guidelines.
• Learn to understand client needs, preferences, and style to support meaningful interactions.
• Contribute to a positive and refined client journey at every touchpoint.
• Support achievement of individual and store sales objectives.
• Apply selling techniques and storytelling learned through training and coaching.
• Assist in driving conversion, units per transaction (UPT), and service quality on the floor.
• Demonstrate consistency, reliability, and focus in daily performance.

Job description

At Givenchy, Sales Associates are ambassadors of the Maison and essential contributors to the store’s culture and performance. They play a key role in delivering warm, personalised client experiences while learning to build lasting client relationships and mastering the fundamentals of luxury retail excellence.
This role is an entry or developing position within Givenchy’s retail career path, focused on service quality, product knowledge, and consistent execution on the selling floor.

Role Purpose

To deliver a high-quality client experience aligned with Givenchy standards, contribute to store performance, and develop strong selling and clienteling foundations.
Reporting to the Team Manager, Store Manager, or Store Director, the Sales Associate supports the team through professionalism, engagement, and a willingness to learn and grow within the Maison.

Key Responsibilities

Client Experience & Service Delivery

• Welcome local and international clients with warmth, professionalism, and courtesy.
• Deliver attentive and personalised service under Givenchy selling guidelines.
• Learn to understand client needs, preferences, and style to support meaningful interactions.
• Contribute to a positive and refined client journey at every touchpoint.
• Support achievement of individual and store sales objectives.
• Apply selling techniques and storytelling learned through training and coaching.
• Assist in driving conversion, units per transaction (UPT), and service quality on the floor.
• Demonstrate consistency, reliability, and focus in daily performance.

Brand & Product Knowledge

• Develop understanding of Givenchy’s collections, brand heritage, and craftsmanship.
• Communicate product features and brand values with accuracy and enthusiasm.
• Support product presentation and adherence to visual merchandising standards.
• Represent the Maison with elegance, grooming, and attention to detail.

Team Contribution & Engagement

• Work collaboratively with colleagues to ensure smooth client journeys.
• Demonstrate openness to feedback and coaching from peers and senior team members.
• Contribute positively to team energy, professionalism, and mutual respect.
• Take ownership of personal development, actively participating in training and learning opportunities.

Operations & Standards

• Execute sales transactions accurately and efficiently.
• Support daily operational tasks, including stock management and cash handling procedures.
• Follow Givenchy policies, processes, and compliance standards.
• Maintain a clean, organised, and welcoming store environment.

Your profile

• First experience or up to 2–3 years in retail, hospitality, or a client-facing role
• Interest in luxury retail and client experience
• Fluent in local language; additional languages are an asset

What Success Looks Like

• Consistent delivery of a high-quality client experience
• Positive contribution to team culture and store operations
• Progressive development of selling and clienteling skills
• Growing confidence and autonomy on the selling floor
• Readiness to progress toward Senior Sales Associate or Senior Expert role

New elegance with a modern twist and femininity combine in the timeless world of Givenchy. Its style is the signature of Hubert de Givenchy, who established the eponymous Haute Couture House at the start of the 1950s. Combining finesse, discretion, and elegance, he ensured his designs and ateliers rose to the top and played a key role in international fashion. In 1957, an expansion of scope took place with the launch of the House's first fragrance, L’Interdit – a symbol of the legendary friendship between Hubert de Givenchy and Audrey Hepburn. Ever since then iconic creations from the Maison have continued to cultivate elegance and boldness. Today, Givenchy’s legacy continues to move forward in a modern and powerful way.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.